TEAM MEMBER READY FOR PLACEMENT

Judy is an experienced Virtual Assistant with established Australian Real Estate and Property Management support experience. She has been with Affordable Staff since July 2024 as a Property Management Administrative Assistant, supporting an Australian client across property and owner administration, property-file auditing, landlord insurance, property-related bills, database maintenance and Real Estate marketing.

Before joining Affordable Staff, Judy built a substantial professional background across business processing, quality control, legal virtual transcription, customer service and administrative work. Her previous experience includes several years in outsourcing roles involving detailed information processing and quality checking, providing a useful foundation for the record-focused work she now performs in Real Estate.

Judy holds a Bachelor of Science in Computer Science and also brings previous experience with digital and creative tools that supports the marketing component of her current role.

Outside of work, Judy enjoys going to the beach, watching Netflix and playing video games.

Additional Skills and Notable Experience
Judy’s assigned-client experience demonstrates practical involvement across several areas of Australian Property Management and Real Estate support. Her responsibilities require her to work with property and owner information, source documents, tenancy records, insurance documentation, property-related bills, databases and marketing content while following established client processes.

• Property and Owner Administration
  Judy supports the setup and maintenance of property and owner information in PropertyMe. Her responsibilities include completing the administrative process for new properties and owners using information provided in the relevant REI Agreement. This work requires Judy to accurately transfer information from source documentation into the client’s Property Management system while following established procedures.
  • Setting up new properties and owner contacts in PropertyMe
  • Assigning owners to the appropriate properties
  • Setting up owner folios
  • Entering documented fees and bank details
  • Setting up compliance reminders during new property setup
  • Checking entered information against the relevant REI Agreement
  • Applying established property naming conventions
  • Notifying the team once property and owner setup is completed
• Property File Auditing
  Judy conducts detailed property-file audits using PropertyMe and Excel. Her work involves checking whether required tenancy and property documentation is recorded and identifying information that requires attention. These audits require Judy to work across multiple records and documents to maintain organised and consistent property information.
  Her audit work has included reviewing and recording information relating to:
  • Residential Tenancy Agreements, including whether agreements are current or expired
  • Ingoing Condition Reports
  • Application forms
  • Rental ledgers
  • Key Acceptance Forms
  • Bonds held
  • Water and council rates paid by landlords
  • Property naming conventions
• Landlord Insurance and Compliance Support
  Judy supports the maintenance of landlord insurance information and specific compliance-related records within PropertyMe. Her work also includes verifying invoices against properties, checking agency agreements for discrepancies and maintaining the required naming convention for Managing Authority Agreements.
  • Reviewing landlord insurance information against supporting records
  • Following up outstanding landlord insurance policies
  • Entering landlord insurance policy information into PropertyMe
  • Uploading Certificates of Currency
  • Compiling tenancy information for NDIS verification
  • Checking additional insurance requirements for identified NDIS tenancies
  • Applying NDIS Tenant labels to verified properties in PropertyMe
  • Setting up required compliance reminders during new property setup
• Property Bills and Invoice Administration
  Judy has practical experience handling recurring property-related bill and invoice administration through PropertyMe and supporting records. These responsibilities provide practical experience working with property expenses and the records required to maintain them.
  • Adding council rate bills to PropertyMe
  • Completing data entry for Hunter Water bulk-agent requests
  • Entering required information from supporting records
  • Uploading smoke alarm invoices as property bills
  • Recording the required description for annual smoke alarm compliance invoices
  • Checking supporting information while processing property-related bills
• Database and Landlord Records
  Judy supports Real Estate database maintenance and has completed structured data clean-up and landlord-record administration using Zenu. Judy also has previous experience completing database clean-up using REX, as documented in her existing candidate profile.
  • Cleaning up historical enquiry information
  • Importing landlord data from Excel
  • Creating and updating landlord contacts
  • Checking contact details
  • Adding secondary contacts where required
  • Assigning contacts to the appropriate team member
  • Checking recorded property ownership information
  • Maintaining relevant tags
  • Reviewing communication permissions
  • Completing final quality checks on updated records
• Real Estate Marketing Support
  Judy’s assigned-client responsibilities extend into digital property marketing, allowing her to support the presentation of property and agency content alongside her Property Management work. Her previous practical experience with Canva and Adobe Photoshop provides additional background for this part of her current work.
  • Editing Real Estate property photos
  • Creating Just Listed and Just Sold content
  • Preparing For Lease and Just Leased content
  • Creating Open Home posts
  • Preparing client testimonial content
  • Publishing scheduled social media posts
  • Checking property links before publication
  • Checking branding against established requirements
  • Following client posting schedules and instructions

Client Tools and Systems Experience
Judy has practical experience using systems across her live assigned-client Property Management, database and marketing responsibilities. Her current assigned-client work demonstrates experience moving between these systems depending on the workflow, including property setup, file audits, landlord records, bills, database maintenance, photo editing and marketing activities.

• Property Management and Real Estate: PropertyMe, REI Forms Live, Zenu
• Data and Records: Microsoft Excel
• Communication: Email
• Design and Image Editing: Canva, Photopea, Pixlr
• Digital Marketing and Publishing: Facebook, client Real Estate website
• Previous Real Estate System Experience: REX

Additional Tools Proficiency
Prior to her Affordable Staff onboarding, Judy had documented experience with several creative applications. These proficiency levels are retained from her existing profile.

• Practical Application: Adobe Photoshop, Canva, CapCut
• Limited Experience: Adobe Lightroom, VSCO

Previous Professional Experience
Before moving into Australian Real Estate support, Judy developed a broad professional background spanning business processing, legal virtual transcription, quality control, customer service, captioning and administrative work.

A significant portion of her earlier career was spent with AMDATEX Silay Incorporated, where she worked across Business Processing Associate, Legal Virtual Transcriptionist and Quality Control responsibilities. Her documented employment with the company spans separate periods between March 2015 and May 2024.

She also worked as a Customer Service Representative with Convergys and gained additional experience through legal transcription, freelance captioning and earlier administrative work.

This background provides additional experience working with detailed information, reviewing outputs, maintaining accuracy and following defined processes. These capabilities complement the property records, database and documentation responsibilities she now handles through her Australian assigned-client work.

Learning Ability and Work Proficiency
Judy’s current responsibilities demonstrate her ability to work across different areas of a Real Estate support function rather than being limited to one recurring task. She moves between property records, agreements, tenancy documentation, spreadsheets, databases, bills, insurance information and marketing activities while following established client processes.

Her assigned-client work also requires her to use different systems depending on the task. PropertyMe supports much of her Property Management administration, while Zenu is used for database work, Excel supports audits and structured information, and digital platforms are used for property marketing.

Her previous professional background in business processing, transcription and quality control provides additional experience working with detailed information and reviewing outputs against defined requirements.

Interpersonal Skills and Personal Characteristics
Judy’s assigned-client responsibilities require coordination with other members of the client’s team, particularly when information needs to be checked, documentation is outstanding or completed work needs to be communicated.

Her work also includes following up landlords regarding outstanding insurance documentation. Combined with her previous customer service experience, this gives her experience communicating directly with people while also maintaining the records and administrative follow-up connected to those interactions.

This supports a working style that combines independent administrative processing with appropriate communication and coordination when a workflow requires input from others.

Suitability
Judy is suitable for Real Estate Administration, Property Management Administration and General Administrative Support roles, particularly where responsibilities involve property records, database maintenance, documentation, audits, property-related bills and digital property marketing.

Why Judy is Suitable for the Role
Judy brings established Australian Real Estate experience together with a substantial professional background in information processing and quality-focused work.

Since joining Affordable Staff in July 2024, she has gained practical experience across several areas of Property Management administration. Her assigned-client responsibilities include new property and owner setup, detailed property-file audits, landlord insurance records, council rate and water bill administration, smoke alarm invoices, database maintenance and specific compliance-related support.

Her experience also extends beyond core Property Management administration. Judy maintains landlord information, completes database clean-up, edits property photography and prepares and publishes Real Estate marketing content. This gives her exposure to both the operational records behind property management and the digital administration that supports a Real Estate business.

Before joining Affordable Staff, Judy spent several years working across business processing, legal virtual transcription and quality control, in addition to customer service and administrative roles. Her Computer Science degree provides further background relevant to working with digital systems and structured information.

For an Australian Real Estate client, Judy therefore brings a combination of established live Property Management experience, practical system exposure, broad Real Estate administrative capability and a professional background involving detailed information processing and quality checking.