Team Member Ready for Placement

Jessie is a graduate of Bachelor of Science in Business Administration Major in Marketing Management. She enjoys reading books, listening to music, travelling, and spending time at the beach. With a strong academic background and diverse work experience, she brings a combination of organisational, administrative, and client-facing skills that make her well-suited for supporting clients in the Australian real estate space.

Onboarding Training and Assessment

At Affordable Staff, we aim for each team member to possess a robust understanding of administrative tasks but also have a deep appreciation and comprehension of Australian business practices and cultural nuances, ensuring they are exceptionally well-prepared to support their clients effectively. While this training starts with real estate, the skills acquired provide a comprehensive overview of general admin competencies, ensuring that trainees are versatile and capable of supporting a wide range of administrative tasks.

Affordable Staff understands that residential tenancy agreements vary by state. Our basic training covers general principles across different locations in Australia, and we emphasise the importance of client-specific training to address unique requirements.

Jessie is equipped with specialised knowledge and skills tailored to the Australian real estate industry. Her training began with an introduction to the fundamentals of real estate in Australia, including viewing videos and reading articles to understand the market’s nuances. Practical exercises, like processing property management tasks such as invoices, lease agreements, and routine inspections, were central to the curriculum.

These exercises familiarised her with common real estate procedures and honed her data entry and organisational skills, which are crucial for maintaining accurate records and managing properties efficiently.

Affordable Staff Tools Training

Tools training is an integral part of the General Admin training program, ensuring team members gain proficiency in essential software used in day-to-day operations. She was introduced to LastPass for password management, Outlook for email and calendar organisation, TechSmith for capturing and recording, Hubstaff for time tracking, Zoom and Teams for virtual communication, OneDrive for file management, and Trello for project management.

Each session combined theoretical instruction with practical, hands-on activities, allowing her to apply her learnings immediately. She is knowledgeable in managing passwords securely, organising emails, capturing and sharing visual content, tracking productivity, conducting meetings, handling cloud storage, and managing projects effectively.

Additionally, she and all team members received an overview of property management tools like Property Tree, Property Me, Console, DocHub, FileSmart, DocuSign, Adobe Acrobat, Console Gateway, 1Form, Inspection Manager, REST Professional, Palace, Maintenance Manager, Realworks, and CoreLogic.

Additional Tools Proficiency

Before onboarding, she had already gained experience with a variety of tools:

• Practical Application: Word, Excel, PowerPoint, Outlook, Teams, OneDrive, Canva
• Limited Experience: Publisher
• Basic Knowledge: OneNote, Adobe Photoshop, Procreate, SketchUp

Additional Skills and Notable Experience

Jessie’s previous roles have equipped her with extensive administrative and customer-facing skills across multiple industries. She worked as a customer service representative at a call center for 2 years and 11 months, where she developed her communication, client support, and problem-solving abilities. She then became a dispute and fraud analyst for 10 months, enhancing her analytical and detail-oriented skills. Most recently, she served as an administrative officer at a manufacturing company for 2 years and 3 months, managing end-to-end company processes, production monitoring, inventory, quality control, client communication, and financial documentation. Her key skills include:

• Preparing reports, proposals, quotations, and contracts
• Monitoring daily production targets, inventory, and quality control
• Handling purchase orders and coordinating with suppliers for accuracy and payment processing
• Managing employee time records and payroll adjustments
• Creating product designs, advertisements, and presentations using Canva and PowerPoint
• Communicating with clients, customers, and suppliers through calls, emails, and messaging platforms
• Preparing financial and business reports, including sales, receivables, payables, cash flow, and profit and loss

She also completed training in basic first aid, basic supervisory, leadership, and Microsoft skills, further strengthening her adaptability and professional development.

She has been working with AffordableStaff since September 2025, where she assisted with the tasks below:

•  Marketing Collateral Creation
  • Designing flyers for listed properties (Just Listed, Just Sold, Auction) using Indesign.
  • Preparing and proofreading brochures for newly listed properties.
  • Creating property marketing posters for social media using Canva.
  • Designing and uploading “Make an Offer” pages for newly listed properties.
• Client and Agent Support
  • Handling holding area inquiries for listed properties.
  • Processing requests to add contacts or properties and merging duplicate customer details in the system.
  • Processing requests related to rental property appraisals.
• Updating and Managing Property Data
  • Updating sales statistics.

Learning Ability and Work Proficiency

She demonstrates strong adaptability, quickly adjusting to new systems and workflows. She is a steady worker who thrives under minimal supervision and shows initiative in completing tasks independently. Highly organised and systematic, she ensures her work is structured and accurate, though she continues to improve her consistency in handling large volumes of tasks. She communicates well both verbally and in writing, follows instructions with ease, and applies her learning effectively to real-world applications.

Interpersonal Skills and Personal Characteristics

Jessie brings energy, perseverance, and a readiness to accept responsibility to her role. She is outspoken yet amicable, maintaining professional and friendly interactions with colleagues and clients alike. Patient and systematic, she demonstrates initiative and the ability to cooperate well with others. Her capacity to stay engaged and her interest in improving her work reflect her dedication to delivering high-quality output.

Suitability

Jessie is greatly suitable for any general real estate, property management, or general administrative position, and she is also suitable for a voice role.

Why Jessie is Suitable for the Role

Jessie combines a strong academic foundation with extensive administrative and client-facing experience, making her an excellent fit for real estate support roles. Her background as an administrative officer showcases her ability to handle end-to-end processes, from reporting and inventory management to client communication and financial documentation. She has proven adaptability across tools and systems, complemented by her strong communication skills and professional training. With her perseverance, organisational skills, and eagerness to learn, she is well-prepared to provide reliable and efficient support to clients in the real estate industry.