PLACED WITH CLIENT

PERSONAL DETAILS

Name: Ebeth Marie Oñate

Date of BirthGenderMarital Status
28 July, 1992FemaleMarried

Interview with Ebeth

SUITABLE ROLE/S

Ebeth is suitable for an administrative assistant role.

Education

Bachelor of Science in Business Administration (completed 1year and 5months)

Experience

Customer Service Representative – 4 years and 4 months

Strengths

Ebeth is a quiet and intelligent woman who has over 4 years of work experience. She has a good command of the English language both in written and spoken forms.

She worked as a customer service representative in three of the biggest call centers in the city. She experienced being in various lines of businesses such as telecommunications, domestic merchandise, and gift and retail. She handled product and billing inquiries, logged in complaints and disputes, handled minor troubleshooting for mobile phones and Internet connection. She was also expected to pitch different products and encourage the customers to subscribe to them. This honed Ebeth into the person that she is right now.

Overall, Ebeth is adaptive, articulate, analytical, and organised. She is a great team player, a problem solver, and a multi-tasker, with a keen eye for detail. She would make a great addition to your team as an administrative assistant.

Other Information

Ebeth loves watching tutorial videos, especially cooking videos, on YouTube when she has some free time. She also enjoys playing chess with her family.

Whenever she is on her rest days, she travels and goes sight-seeing. She particularly loves beaches.

EMPLOYMENT HISTORY

Business Name: iQor Phil. Inc

Position: Customer Service Representative

Date of Employment: January 2019 – May 2019 | July 2019 – September 2020 | August 2021 – Present

Business Name: Concentrix CVG Phils Inc

Position: Customer Service Representative

Date of Employment: September 2017 – August 2018 | September 2020 – March 2021

Business Name: Panasiatic Solutions

Position: Customer Service Representative

Date of Employment: October 2016 – September 2017

Skill Set Summary

English Listening

English Composition