PLACED WITH CLIENT

We are thrilled to introduce Ruela as the newest member of the Affordable Staff team. Ruela brings a unique blend of academic and professional experiences to her role, which, despite being outside her previous industry, makes her an excellent fit for our mortgage broking assistant position.

Professional Background:

Ruela holds a Bachelor of Secondary Education with a major in English. Her background includes pre-service teaching at a local school as part of her internship, where she honed her instructional and organisational skills.

Skills and Interests:

She has a passion for reading books, particularly Wattpad stories and motivational literature. She also enjoys watching Korean dramas and baking, often sharing these activities with her twin sister.

Interpersonal Skills:

She is a bit shy and reserved, yet she demonstrates strong analytical abilities and meticulous attention to detail. Her ability to follow instructions is excellent, although she benefits from taking some time to absorb new processes and prefers working with recorded instructional videos.

Personality Traits:

She is highly detail-oriented and careful in her work. She is well-organised and demonstrates reliability in all her tasks.

Communication Skills:

She possesses good written communication skills. She is learning to modulate her voice during interactions and is practicing attentive listening while taking notes.

Work Supervision:

She requires minimal supervision, which speaks to her self-sufficiency and reliability in completing tasks.

Organisation:

Ruela is known for her well-organised approach to work. However, she is focusing on improving her file management skills to enhance her efficiency further.

Areas of Opportunity:

She is advised to continue working on voice modulation and to practice active listening during note-taking. These improvements will enhance her overall communication effectiveness.

Suitability:

Ruela’s background, combined with her training at Affordable Staff, makes her greatly suitable for the mortgage broking assistant role. She shows compliance with company policies and demonstrates professionalism and receptiveness to feedback.

Additional Trainer Feedback:

Ruela has no behavioral or attitude issues. She is responsible, owning up to mistakes and showing a keen interest in familiarising herself with the necessary processes and documents. Continued focus on managing her files more effectively will benefit her performance.

Additional Behavioral Traits:

She is reliable and consistently demonstrates a commitment to her work and professional growth.

Ruela is a promising addition to the Affordable Staff team. Her unique background, combined with her training and commitment to excellence, ensures she is well-prepared to excel as a mortgage broking assistant. We are excited to see her grow and contribute to our team.