PLACED WITH CLIENT
PERSONAL DETAILS
Name: Ma. Rebecca Gerasmia
| Date of Birth | Gender | Marital Status |
|---|---|---|
| 6 July, 1997 | Female | Single |
Interview with Ma. Rebecca
SUITABLE ROLE/S
Ma. Rebecca is suitable for an administrative assistant role.
Education
Bachelor in Secondary Education Major in English (Completed 2.5 years)
Experience
Customer Service Representative – 5 years & 2 months
Strengths
Maria is intelligent, interactive, and confident. She has over five years of work experience in the call center industry. She has good written and verbal communication skills.
She started her career in the call center industry under a US-based telco account. She catered to all her customers’ billing queries and concerns. She assisted them with their technical issues by guiding them with the step-by-step process of fixing their devices. She also created tickets and escalated them to the carriers for further resolution. With her experiences, she has honed her attention to detail, multitasking, and time management abilities. She also learned to be independent and excelled on her own, but also contributed well to a team.
Maria is a fast learner and knows how to play with her strengths. She will make a great addition to your team as an admin assistant.
Other Information
Maria enjoys singing. She used to join her church’s choir and her office choir too.
She used to play badminton for her school. She also joined editorial, essay, and poem-writing contests, as well as verse choir competitions back in the day.
EMPLOYMENT HISTORY
Business Name: Panasiatic Solutions
Position: Customer Service Representative
Date of Employment: January 2017 – March 2022
Skill Set Summary
English Listening
English Composition
DISC
VAK
