TEAM MEMBER READY FOR PLACEMENT

Jasmin is a highly driven and well-rounded professional with a strong academic background and a diverse work history. She holds an Associate Degree in Engineering Technology, a Bachelor of Science in Electronics and Communication Engineering, and is currently pursuing a Master of Arts in Education Major in Mathematics. She enjoys reading books and watching movies, particularly fictional stories like Tuesdays with Morrie, reflecting her love for insightful narratives. With her broad range of experiences, she brings a strong analytical mindset, technical expertise, and a detail-oriented approach to her work.

Onboarding Training and Assessment

At Affordable Staff, we aim for each team member to possess a robust understanding of administrative tasks but also have a deep appreciation and comprehension of Australian business practices and cultural nuances, ensuring they are exceptionally well-prepared to support their clients effectively. While this training starts with real estate, the skills acquired provide a comprehensive overview of general admin competencies, ensuring that trainees are versatile and capable of supporting a wide range of administrative tasks.

Affordable Staff understands that residential tenancy agreements vary by state, our basic training covers general principles across different locations in Australia, and we emphasise the importance of client-specific training to address unique requirements.

She is equipped with specialised knowledge and skills tailored to the Australian real estate industry. Her training began with an introduction to the fundamentals of real estate in Australia, including viewing videos and reading articles to understand the market’s nuances. Practical exercises like processing property management tasks like invoices, lease agreements, and routine inspections are central to the curriculum.

These exercises familiarise her with common real estate procedures and hone their data entry and organisational skills, which are crucial for maintaining accurate records and managing properties efficiently.

Affordable Staff Tools Training 

Tools Training is an integral part of the General Admin training program, ensuring our team members gain proficiency in essential software used in day-to-day operations. Our team members were introduced to LastPass for password management, Outlook for email and calendar organisation, TechSmith for capturing and recording, Hubstaff for time tracking, Zoom and Teams for virtual communication, OneDrive for file management, and Trello for project management.

Each session combines theoretical instruction with practical, hands-on activities, allowing her to apply the learnings immediately. She is knowledgeable on how to securely manage passwords, organise and categorise emails, capture and share visual content, track work time and productivity, conduct and manage virtual meetings, handle cloud storage, and manage projects effectively.

Additionally, time permitting, Jasmin and all team members receive an overview of property management tools like Property Tree, Property Me, Console, DocHub, FileSmart, DocuSign, Adobe Acrobat, Console Gateway, 1Form, Inspection Manager, REST Professional, Palace, Maintenance Manager, Realworks, and CoreLogic.

This comprehensive approach ensures she is well-equipped to handle a variety of tools, leading to increased efficiency and task productivity.

Additional Tools Proficiency

Prior to her onboarding training, Jasmin was identified as proficient with various tools and software essential for administrative and real estate-related tasks. She has experience using Canva for graphic design and content creation, Slack for team communication and collaboration, and Asana for task and project management. Additionally, she is skilled in Salesforce for customer relationship management (CRM), QuickBooks for accounting and bookkeeping, and SAP for enterprise resource planning (ERP). Her familiarity with these platforms enhances her ability to streamline workflows, manage tasks efficiently, and support various administrative functions effectively.

Additional Skills and Notable Experience

She brings a wealth of experience from various industries, having worked in roles spanning engineering, customer service, and administration. She has held positions such as quality/process engineer in an automotive services company, lead technician & manufacturing supervisor in solar technology and energy services, and project engineer in an aluminum shipbuilding company. She also has experience as a technical support representative in a call center, a production engineer specialising in product development for a corporate and luxury gift manufacturing company, and an operations manager in a technology corporation. Beyond her engineering and managerial roles, she has worked as an online English tutor, an insurance advisor, and a freelance virtual assistant, where she specialised in social media marketing, project management, and executive assistance. Her diverse background demonstrates her adaptability, technical expertise, and strong problem-solving skills, making her well-equipped for a variety of administrative and real estate-related tasks.

She has been working with Affordable Staff since June 2024 within the Property Management space where she assisted her clients. Her tasks include:

• Lead Generation and Outreach
  • Collecting real estate agency and key personnel details.
  • Sending out pre-drafted email templates to prospects.
  • Following up with contacted prospects through SMS.
• Data Management and Updates
  • Ensuring mobile numbers and other contact details in HubSpot are accurate and up to date.
• CRM and Marketing Tools Utilisation
  • Supporting lead generation, email sequencing, and data updates efficiently.

Learning Ability and Work Proficiency

She is a steady worker who demonstrates continuous progress. She is analytical and rational in her approach, raising insightful questions and engaging in discussions to deepen her understanding. She follows instructions with ease, possesses good verbal and written communication skills, and is an articulate and active listener. While she requires minimal supervision, she may take additional time to complete tasks when encountering unfamiliar processes. However, her ability to grasp new systems efficiently ensures that she quickly gains confidence and independence in her role. She is highly organised and meticulous in her work, making her a reliable team member.

Interpersonal Skills and Personal Characteristics

She is a calm, modest, and sociable professional who values teamwork and cooperation. She carries a steady energy, displaying confidence and reliability in her responsibilities. Her sharp and versatile mind allows her to adapt to different tasks effortlessly, and she approaches her work systematically. She is keenly interested in her tasks and demonstrates a high level of professionalism. She is well-behaved, pleasant to work with, and has a natural ability to communicate effectively with others. While she may be cautious at times, she prioritises accuracy and quality in her work over speed, ensuring that each task is completed with precision.

Suitability

She is greatly suitable for any general real estate, property management, or general administrative position. She is also well-suited for voice roles and basic social media tasks.

Why Jasmin is Suitable for the Role

Her diverse professional background, strong analytical skills, and meticulous approach to work make her a valuable addition to any team. Her ability to adapt quickly, coupled with her technical expertise and structured mindset, ensures she can handle complex administrative tasks with ease. With her well-rounded communication skills and systematic work ethic, she is an excellent fit for roles requiring precision, organisation, and problem-solving. Her enthusiasm for learning and commitment to delivering high-quality work make her an asset to any real estate or administrative team.