PLACED WITH CLIENT

Jessabelle is an enthusiastic and dedicated individual with a passion for reading, particularly books by Sydney Sheldon. She enjoys watching dog videos and is drawn to various creative interests in her free time. Jessabelle has completed a vocational course in Hotel and Restaurant Services and half a year of a Bachelor of Science in Criminology. Her background reflects a strong commitment to personal growth and learning. She also brings a wealth of experience, having worked as a household service worker for over two years and as a customer service representative for more than three years.

Onboarding Training and Assessment

At Affordable Staff, Jessabelle has successfully completed her onboarding training, where she gained a deep understanding of both administrative tasks and the intricacies of Australian business practices. Her training focused on the real estate industry, specifically on managing property-related tasks such as processing invoices, lease agreements, and routine inspections. These practical exercises have provided Jessabelle with the organisational and data management skills necessary to maintain accurate records and efficiently handle property management responsibilities. Her versatility allows her to seamlessly adapt to a variety of administrative tasks.

Affordable Staff Tools Training and Additional Tools Proficiency

During her tools training at Affordable Staff, Jessabelle became proficient in key software applications essential for her role. This included mastering LastPass for password management, Outlook for email and calendar organisation, TechSmith for content capturing, Hubstaff for time tracking, and Trello for project management. Additionally, she learned to use Zoom and Teams for virtual communication, OneDrive for file storage, and other tools necessary for efficient daily operations. Jessabelle also gained exposure to various property management tools, such as Property Tree, Property Me, and Console Gateway, which further enhance her readiness to take on real estate tasks.

Additional Skills and Notable Experience

Jessabelle’s previous work as a Household Service Worker and Customer Service Representative has contributed to her ability to communicate effectively, manage tasks diligently, and solve problems in a timely manner. Her strong interpersonal skills and attention to detail, developed through years of customer-facing roles, make her an asset in any administrative environment.

Jessabelle has been working with Affordable Staff since June 2022 within the Property Management space where she assisted her clients. Her tasks include:

• Lease and Tenant Management
  • Processing rental applications of potential tenants
  • Sending lease renewal instructions to owners and bond refund forms to tenants
  • Updating bond information and handling change of bond contributors
  • Sending rental application links to additional applicants for rented properties
• Property and Routine Management
  • Generating and printing PDF files of past routine inspections
  • Drafting routine inspection reports for property managers
  • Processing entry notices and handling pool compliance tasks
  • Renumbering property keys and registering appliance warranties
• Financial and Administrative Management
  • Updating and auditing water bills and invoices
  • Calculating manual electricity meter readings and final water usage for tenant invoices
  • Managing bond arrears follow-ups and updating spreadsheets for levies and council rates
  • Sending annual statement documents and processing bills for properties
• Client and Contractor Communications
  • Responding to rental reference requests and post-vacate forms
  • Receiving and directing inbound calls to appropriate team members
  • Checking work order notes and sending reminders to property managers

Learning Ability and Work Proficiency

Jessabelle has shown a remarkable ability to learn quickly and adapt to new workflows. She possesses excellent verbal and written communication skills and consistently follows instructions with precision. Jessabelle is a well-organised and motivated worker who requires minimal supervision. While she excels in hands-on tasks and shows great initiative, she also maintains a steady pace of progress, ensuring consistent results in her work.

Interpersonal Skills and Personal Characteristics

Jessabelle is a calm and composed professional who works harmoniously with others. Her diligent approach to tasks, combined with her keen sense of responsibility and reliability, makes her a trusted team member. She demonstrates resourcefulness and efficiency in her work and is systematic in her approach to organisation. With a sincere and considerate personality, Jessabelle brings a positive energy to the workplace, showing patience and meticulous attention to detail in all that she does. Her modest and helpful demeanor fosters strong cooperation among her colleagues.

Suitability

Jessabelle is greatly suitable for any general real estate, property management, or general administrative position. She is also well-suited for voice roles and basic social media tasks.

Why Jessabelle is Suitable for the Role

Jessabelle’s blend of professional experience, quick learning ability, and calm, diligent nature make her an ideal candidate for a real estate administrative role. Her proficiency with essential tools, combined with her adaptability to workflows and systems, ensures that she will manage tasks efficiently and maintain high standards. Jessabelle’s strong communication skills and well-organised approach will undoubtedly contribute to her success in supporting real estate operations.