PLACED WITH CLIENT
PERSONAL DETAILS
Name: Inna Mae Norico
Date of Birth | Gender | Marital Status |
---|---|---|
15 Sebtember, 1997 | Female | Single |
Interview with Inna
SUITABLE ROLE/S
Inna is suitable for an administrative assistant role.
Education
Bachelor of Science in Hospitality Management
Experience
- Customer Service | Technical Support Representative – 1 year & 5 months
- Restaurant Server – 11 months
Strengths
Inna is smart, reserved, and inquisitive. She has over 2 years of work experience in the hospitality and outsourcing industry. She has a good command of the English language in both written and spoken forms.
She first started her career in the hospitality industry abroad. She greeted customers as they entered the restaurant, took their reservations or placed them on a waiting list, gave them menus, and showed them to their seats. She also handled phone calls and customer queries about the restaurant and assisted various restaurant staff. In her latest stint, she worked for a US-based telco account. She tended to her customers’ concerns about their phone, Internet, and cable connections, through phone calls and emails. She also helped them with their billing concerns and assisted them with the basic troubleshooting of their devices.
With her previous experiences, she has honed her organisational, multitasking, and time management abilities. Moreover, she has also developed patience and composure in dealing with other people, which honed her intrapersonal skills. Inna has a critical mind and is cautious with her tasks. She knows how to communicate and when to ask the right questions. She is also receptive and handles feedback gracefully. She would make a great addition to your team as an admin assistant.
Other Information
Inna is a homebody and enjoys spending her time indoors. She enjoys watching dramas and is also fond of reading books. She goes out only when she needs to, and she usually devotes a lot of her time to her church.
EMPLOYMENT HISTORY
Business Name: Concentrix
Position: Customer Service | Technical Support Representative
Date of Employment: March 2020 – August 2021
Business Name: Stein Eriksen Lodge Deer Valley
Position: Restaurant Server
Date of Employment: November 2017 – April 2018
Business Name: Grand Hotel – Mackinac Island, MI
Position: Restaurant Server
Date of Employment: May 2017 – October 2017
Skill Set Summary
English Listening
English Composition
DISC
VAK