Team Member Ready for Placement
PERSONAL DETAILS
Name: Angelica Fernandez
Date of Birth | Gender | Marital Status |
---|---|---|
19 March, 1992 | Female | Single |
Interview with Angelica
ABOUT ANGELICA
Angelica is a dedicated individual with a passion for art, spending her time drawing, baking, and working on DIY projects. She enjoys making memories with her daughter and cultivating her creativity through various artistic endeavors. Angelica holds a Bachelor of Science in Management, having completed three years of the program.
Onboarding Training and Assessment
At Affordable Staff, we aim for each team member to possess a robust understanding of administrative tasks but also have a deep appreciation and comprehension of Australian business practices and cultural nuances, ensuring they are exceptionally well-prepared to support their clients effectively. While this training starts with real estate, the skills acquired provide a comprehensive overview of general admin competencies, ensuring that trainees are versatile and capable of supporting a wide range of administrative tasks.
Affordable Staff understands that residential tenancy agreements vary by state, our basic training covers general principles across different locations in Australia, and we emphasise the importance of client-specific training to address unique requirements.
Angelica is equipped with specialised knowledge and skills tailored to the Australian real estate industry. Angelica’s training began with an introduction to the fundamentals of real estate in Australia, including viewing videos and reading articles to understand the market’s nuances. Practical exercises like processing property management tasks like invoices, lease agreements, and routine inspections are central to the curriculum.
These exercises familiarise Angelica with common real estate procedures and hone their data entry and organisational skills, which are crucial for maintaining accurate records and managing properties efficiently.
Affordable Staff Tools Training
Tools Training is an integral part of the General Admin training program, ensuring our team members gain proficiency in essential software used in day-to-day operations. Our team members were introduced to LastPass for password management, Outlook for email and calendar organisation, TechSmith for capturing and recording, Hubstaff for time tracking, Zoom and Teams for virtual communication, OneDrive for file management, and Trello for project management.
Each session combines theoretical instruction with practical, hands-on activities, allowing Angelica to apply the learnings immediately. Angelica is knowledgeable on how to securely manage passwords, organise and categorise emails, capture and share visual content, track work time and productivity, conduct and manage virtual meetings, handle cloud storage, and manage projects effectively.
Additionally, time permitting, Angelica and all team members receive an overview of property management tools like Property Tree, Property Me, Console, DocHub, FileSmart, DocuSign, Adobe Acrobat, Console Gateway, 1Form, Inspection Manager, REST Professional, Palace, Maintenance Manager, Realworks, and CoreLogic.
This comprehensive approach ensures Angelica is well-equipped to handle a variety of tools, leading to increased efficiency and task productivity.
Additional Skills and Notable Experience
With over six years of experience as an online English teacher and content creator, Angelica has honed her communication and problem-solving abilities. She also has a background in customer service, further developing her ability to address client needs and ensure high-quality service. This experience complements her administrative skill set, making her a well-rounded candidate for real estate and property management roles.
Learning Ability and Work Proficiency
Angelica has demonstrated excellent learning ability, quickly grasping new concepts and processes. She is articulate, with strong verbal communication skills, and she follows instructions with ease. Her work is highly organised, requiring minimal supervision. Angelica consistently shows steady progress. Her analytical and rational mindset allows her to approach tasks methodically, ensuring accurate and efficient outcomes.
Interpersonal Skills and Personal Characteristics
Angelica brings warmth and maturity to her role, making her a pleasant and approachable team member. Her confidence and initiative shine through in her work, where she consistently displays a keen interest in her responsibilities. Angelica’s friendly demeanor fosters positive cooperation with colleagues, and she approaches each task with diligence and responsibility. Her systematic and orderly nature ensures that her work is both efficient and well-organised. Angelica’s well-behaved and pleasant personality, combined with her smart and crafty thinking, allows her to tackle challenges effectively.
Suitability
Angelica is greatly suitable for any general real estate, property management, or general administrative position. She is also well-suited for voice roles and basic social media tasks.
Why Angelica is Suitable for the Role
Angelica’s well-rounded experience in teaching, content creation, and customer service makes her an excellent fit for a real estate administrative role. Her ability to quickly learn new processes, coupled with her organisational skills, ensures she will excel in managing property-related tasks. Her warm and friendly demeanor will allow her to build positive relationships with clients and colleagues alike. Angelica’s proven track record of handling responsibilities independently makes her a valuable asset to any team.
EDUCATIONAL BACKGROUND
Degree: Bachelor of Science in Management
Level: Completed 3 years
EMPLOYMENT HISTORY
Business name: Peak Support Global Services
Position: Customer Service Associate
Date of Employment: September 2022 – October 2023
Business name: BWJ English Learning Center
Position: Online English Teacher | Content Creation Team Member
Date of Employment: April 2016 – September 2022
SKILL SET SUMMARY
English Composition
DISC
VAK