Team Member Ready for Placement

She holds a Bachelor of Science in Management Accounting and has a strong foundation in financial administration and general office support. She enjoys watching anime, Netflix, and singing, and has a keen interest in activities such as reading manga and karaoke. Her academic background and internship experience have equipped her with the essential skills for accounting tasks, client interaction, and document management, making her well-prepared to provide efficient and accurate administrative support in an Australian accounting setting.

Onboarding Training and Assessment

At Affordable Staff, we ensure that every team member possesses a robust understanding of administrative tasks while also having a deep appreciation and comprehension of Australian business practices and cultural nuances. This dual focus ensures they are exceptionally well-prepared to support their clients effectively. All our VAs begin with general admin training that focuses on real estate, providing them with valuable context for working with Australians and a comprehensive overview of general admin competencies. This foundational training ensures that trainees are versatile and capable of supporting a wide range of administrative tasks.

Our training program for Accounts Virtual Assistants (VAs) encompasses a comprehensive suite of topics essential for proficient financial administration. The curriculum begins with foundational bookkeeping tests and a basic accounting refresher, followed by specialised modules on an introduction to Australian accounting and taxation. Trainees delve into business activities and entity reporting within Australia, learn the basics of accounting ledgers, and get acquainted with various accounting software, including Xero and MYOB. The program includes detailed steps for setting up and using these tools, covering everything from bank feeds to payroll compliance and invoice creation. VAs gain hands-on experience by processing various tasks in Xero, ensuring practical application of their learning.

Additionally, the training addresses taxation topics, including types of taxes, regulations, and laws specific to individuals and businesses in Australia. The final segment includes a thorough assessment and certifications in Xero and MYOB, ensuring that trainees are well-prepared for real-world accounting tasks.

This comprehensive approach ensures our VAs are highly skilled in both general administrative support and specialised accounting functions, making them invaluable assets to their clients.

Affordable Staff Tools Training

Tools Training is a crucial part of our training program, ensuring our team members gain proficiency in essential software used in daily operations. Our team members are introduced to LastPass for password management, Outlook for email and calendar organisation, TechSmith for capturing and recording, Hubstaff for time tracking, Zoom and Teams for virtual communication, OneDrive for file management, and Trello for project management.

For those completing our Accounting Foundations course, we place a significant emphasis on Xero and MYOB. Accounting VAs spend considerable time honing their skills through practice and repetition using these tools, ensuring they become highly adept and efficient.

Additional Tools Proficiency

Before the onboarding training, she had already gained experience with the following tools and software:

• Practical Application: Word, Excel, PowerPoint, OneNote, Teams
• Limited Experience: Canva
• Basic Knowledge: Outlook, Visio, OneDrive, PowerBI

Additional Skills and Notable Experience

She has internship experience in a government financial office for four months, where she supported financial operations and assisted clients from various government agencies, cities, and municipalities with their bond-related applications and requirements. Her tasks include:

• Assisting clients in person and via phone calls regarding applications and requirements
• Tracking bond application statuses and preparing monthly collection reports
• Performing data entry for Authority to Accept Payment documents to ensure accurate financial reporting
• Reviewing submitted bond application documents before endorsement for approval and releasing confirmation letters
• Applying accuracy, reliability, and time management to ensure efficient processing and adherence to deadlines

She has been employed with Affordable Staff since August 2025. Her tasks include:

• Financial Processing
  • Handling water invoices/bills and strata levies
  • Reconciling bank transactions
• Communication and Notifications
  • Sending out SMS notifications for arrears
• Marketing and Expenses Management
  • Quoting vendors regarding their marketing funds and expenses, setting up in Reapit, and monitoring expenses tied to specific vendors

Learning Ability and Work Proficiency

She demonstrates strong determination and perseverance in her work. She adapts quickly to new systems and workflows, follows instructions with ease, and is highly autonomous in completing her tasks. She possesses good written and verbal communication skills, is highly organised, and manages her workload efficiently. While she tends to overthink at times, she is actively working on improving her attention to detail and building confidence in her abilities to perform both general administrative and basic accounting tasks.

Interpersonal Skills and Personal Characteristics

She has a calm and steady demeanor, showing willingness to take on responsibilities and approach tasks with brilliance and efficiency. She is systematic in her organisation, friendly and cooperative with colleagues, and displays genuine interest in her work. Her attentive nature, professionalism, and positive work ethic make her a reliable team member who can work well both independently and in collaboration with others.

Suitability

She is greatly suitable for any general accounts or general administrative position, as well as voice roles and basic social media tasks.

Why Kaye is Suitable for the Role

Her combination of a solid accounting education, hands-on internship experience in financial administration, and well-developed organisational and communication skills positions her as an asset in the Australian accounting space. She has demonstrated the ability to handle client interactions professionally, manage data with accuracy, and complete reports with precision. Her adaptability, independence, and strong work ethic ensure she can perform effectively in both administrative and accounting-related tasks, making her a valuable addition to any accounting support team.