PLACED WITH CLIENT

PERSONAL DETAILS

Name: Wilbert James Morales

Date of BirthGenderMarital Status
14 April, 1994MaleSingle

Interview with Wilbert

ABOUT WILBERT

Wilbert is a dynamic addition to our team at Affordable Staff, bringing with him a diverse background and a keen enthusiasm to excel in his role. As a recent addition to our organisation, he has showcased a remarkable ability to adapt and thrive in various settings, making him an invaluable asset to our team.

Professional Background:

With a Bachelor of Science in Electronics Engineering Technology and a Bachelor of Science in Electronics and Communications Engineering, his academic foundation underscores his analytical prowess and problem-solving abilities. Prior to joining Affordable Staff, he accumulated valuable experience as a maintenance staff at an auto parts manufacturer, followed by a stint as a customer service representative at a call center. These roles have equipped him with a solid foundation in technical understanding and customer-centric communication.

Skills and Interests:

Wilbert’s training with Affordable Staff has further honed his skills, particularly in administrative tasks and client communication. Additionally, his personal interests in coding and working with appliances reflect his passion for technology and innovation. Outside of work, he enjoys engaging in recreational activities such as basketball, camping, and fishing, showcasing his well-rounded nature.

Interpersonal Skills:

Confidence radiates through his interactions, bolstering his ability to engage effectively with clients and colleagues alike. His proactive approach and receptivity to feedback foster a collaborative and supportive work environment.

Personality Traits:

His data-driven mindset and meticulous attention to detail underscore his commitment to delivering high-quality work. His diligence and dedication make him a reliable team member.

Communication Skills:

He exhibits confidence in handling customer calls and demonstrates proficiency in written communication. His ability to articulate ideas clearly and concisely ensures effective communication across various platforms.

Work Supervision:

As a highly autonomous individual, he is a self-starter who requires minimal supervision to excel in his tasks. His proactive approach to work and ability to prioritise tasks contribute to his overall effectiveness in project management.

Organisation:

Highly organised by nature, he maintains meticulous records and keeps track of deadlines with ease. His structured approach to tasks streamlines workflows and enhances efficiency within the team.

Areas of Opportunity:

While he excels in his role, there’s an opportunity for him to refine his pacing to prevent rushing through tasks and potentially overlooking details. With guidance and practice, he is poised to further enhance his attention to detail.

Suitability:

He is exceptionally well-suited to any general administrative position that involves client interaction. His blend of technical acumen, communication skills, and proactive attitude make him an ideal candidate for roles requiring multitasking and adaptability.

Additional Trainer Feedback:

His openness to feedback and commitment to continuous improvement are commendable. He demonstrates a proactive approach to addressing areas for growth and ensures that lessons learned are applied effectively in future tasks.

Additional Behavioral Traits:

Beyond his professional competencies, his proactive nature and enthusiasm for learning contribute to a positive work culture. His ability to anticipate challenges and take initiative exemplifies his commitment to personal and professional development.

Wilbert’s combination of technical expertise, strong communication skills, and proactive attitude make him an invaluable asset to our team at Affordable Staff. With his dedication to excellence and continuous improvement, he is well-positioned to thrive in any role he undertakes, bringing innovation and efficiency to every task. We are excited to witness his continued growth and contributions to our organisation.

EDUCATIONAL BACKGROUND

Degree: Bachelor of Science in Electronics and Communications Engineering

Level: Graduate

Degree: Bachelor of Science in Electronics Engineering Technology

Level: Graduate

EMPLOYMENT HISTORY

Business Name: Transcom

Position: Customer Service Representative

Date of Employment: November 2018 – July 2019 / October 2020 – December 2020 / August 2022 – March 2023

Business Name: Ryonan Electric Philippines Corporation

Position: Maintenance Staff

Date of Employment: April 2017 – April 2018

SKILL SET SUMMARY

English Listening

English Composition