Team Member Ready for Placement

Ivan is a committed and capable team member with a background in Marine Transportation, having completed three years of the program. He is passionate about outdoor activities such as hiking, swimming, and scuba diving, and maintains a healthy lifestyle through general exercise and sports like volleyball and archery. With a strong service background and practical experience in emergency response, including volunteer work with Amity Public Safety, he brings discipline, adaptability, and a calm presence to any task. Although currently inactive in this volunteer role as he focuses on his professional commitments, his involvement reflects a strong sense of community service. His attention to organisation and strong interpersonal skills make him a well-rounded addition to any administrative team.

Onboarding Training and Assessment
At Affordable Staff, we aim for each team member to possess a robust understanding of administrative tasks but also have a deep appreciation and comprehension of Australian business practices and cultural nuances, ensuring they are exceptionally well-prepared to support their clients effectively. While this training starts with real estate, the skills acquired provide a comprehensive overview of general admin competencies, ensuring that trainees are versatile and capable of supporting a wide range of administrative tasks.

Affordable Staff understands that residential tenancy agreements vary by state. Our basic training covers general principles across different locations in Australia, and we emphasise the importance of client-specific training to address unique requirements.

He is equipped with specialised knowledge and skills tailored to the Australian real estate industry. His training began with an introduction to the fundamentals of real estate in Australia, including viewing videos and reading articles to understand the market’s nuances. Practical exercises like processing property management tasks like invoices, lease agreements, and routine inspections are central to the curriculum.

These exercises familiarise him with common real estate procedures and hone his data entry and organisational skills, which are crucial for maintaining accurate records and managing properties efficiently.

Affordable Staff Tools Training
Tools training is an integral part of the General Admin training program, ensuring our team members gain proficiency in essential software used in day-to-day operations. Our team members were introduced to LastPass for password management, Outlook for email and calendar organisation, TechSmith for capturing and recording, Hubstaff for time tracking, Zoom and Teams for virtual communication, OneDrive for file management, and Trello for project management.

Each session combines theoretical instruction with practical, hands-on activities, allowing him to apply the learnings immediately. He is knowledgeable on how to securely manage passwords, organise and categorise emails, capture and share visual content, track work time and productivity, conduct and manage virtual meetings, handle cloud storage, and manage projects effectively.

Additionally, time permitting, Ivan and all team members receive an overview of property management tools like Property Tree, Property Me, Console, DocHub, FileSmart, DocuSign, Adobe Acrobat, Console Gateway, 1Form, Inspection Manager, REST Professional, Palace, Maintenance Manager, Realworks, and CoreLogic.

This comprehensive approach ensures he is well-equipped to handle a variety of tools, leading to increased efficiency and task productivity.

Additional Tools Proficiency
Prior to our onboarding training, he had already learned and gained experience with the following tools and software:

• Practical Application: Microsoft Word, Procreate
• Limited Experience: Microsof PowerPoint
• Basic Knowledge: Microsof Excel, Outlook, OneDrive, Canva, Trello, Hubstaff, LastPass

Additional Skills and Notable Experience
He has gained valuable experience across various roles in both hospitality and emergency services. He worked as a hostel manager for 1 year and 2 months, where he oversaw bookings, attended to guest needs, and managed the day-to-day operations of the hostel. He then served as a disaster risk reduction implementer at a local disaster risk reduction and management office for 1 year and 5 months, where he was actively involved in search and rescue initiatives and preparedness campaigns. Since 2016, he has also been working as an emergency medical responder and firefighter at a local fire station, although currently inactive as he focuses on his other professional commitments. He has honed his ability to remain calm under pressure and act swiftly in critical situations. Key skills and tasks include:

• Managing hostel operations and guest services
• Coordinating disaster response and rescue operations
• Performing emergency medical assistance and firefighting
• Demonstrating strong communication and teamwork under high-pressure conditions
• Maintaining discipline, composure, and organisation in the field and administrative settings

Learning Ability and Work Proficiency
He is a steady and reliable worker who adapts quickly to new systems and workflows. He demonstrates strong written and verbal communication skills and is articulate in expressing ideas. He follows instructions well, works highly autonomously, and maintains a structured and well-organised approach to his responsibilities. While he may benefit from being more meticulous in reviewing his outputs, he is proactive in his efforts to improve and consistently seeks to deliver quality results.

Interpersonal Skills and Personal Characteristics
He conducts himself with composure and eagerness to take on responsibility. He is alert, confident, and earnest in his work, combining capability with a refined sense of organisation. His assertiveness and confidence are complemented by his friendly and cooperative nature, allowing him to work effectively both independently and as part of a team. He is also outspoken and demonstrates initiative, making him a dependable and engaging team member.

Suitability
Ivan is greatly suitable for any general real estate, property management, or general administrative position, as well as voice roles and basic social media tasks.

Why Ivan is Suitable for the Role
His unique combination of hands-on emergency service work, hospitality management, and newly acquired real estate admin training equips him with both the discipline and flexibility required in administrative roles. His ability to stay organised, communicate clearly, and take initiative makes him well-prepared to support clients in the real estate space. With a strong work ethic, a calm and composed presence, and a proven capacity to handle varied responsibilities, he is well-positioned to thrive in a real estate or general admin support role.