PLACED WITH CLIENT

PERSONAL DETAILS

Name: Jefferson Ladua

Date of Birth	Gender	Marital Status
21 July, 1983	Male	Single

Interview with Jefferson

Watch the Interview

SUITABLE ROLE/S

Jefferson is suitable for an administrative assistant role.

Education

Bachelor of Science in Commerce

Experience

Technical Support Representative – 11 years and 11 months
Customer Service Representative – 3 years and 9 months

Strengths

Jefferson is friendly, mature, and articulate. He has over 15 years of work experience in call centers. He has a strong command of the English language in written and spoken forms.

Jefferson has been to a number of call centers in the city and was either a technical support, a customer service representative, or both. In these industries, he assisted his customers with their various concerns or queries. He helped them understand their bills. He explained the products and services available. He walked them through different troubleshooting steps to address problems with technicalities on their devices. He pitched products to customers based on their voiced and unvoiced needs after resolving their issues.

These experiences led Jefferson to become mature and persistent. It made him analytical and organised. The industries that he has been with gave him the venue to hone his communication, multitasking, and problem-solving skills. He is a good team player and is keen to detail. He would make a great addition to any team as an admin assistant.

Other Information

Jefferson is a homebody and prefers to do household chores in his free time. He likes to listen to music too.

When he is traveling, he loves to record his experience through vlogs. Most of his posts on Facebook are about his hometown and promoting local tourism.