Team Member Ready for Placement

Daniela is a Bachelor of Science in Psychology graduate who is actively involved in church and charity activities. She enjoys writing, cooking, traveling, editing, photography, and volunteering. With a solid foundation in administrative support and a background that includes experience in social media management and HR and clinical internships, she is well-prepared to support clients in the Australian Real Estate space. Her interest in detail-oriented work, adaptability, and calm demeanor make her a strong addition to any admin team.

Onboarding Training and Assessment
At Affordable Staff, we aim for each team member to possess a robust understanding of administrative tasks but also have a deep appreciation and comprehension of Australian business practices and cultural nuances, ensuring they are exceptionally well-prepared to support their clients effectively. While this training starts with real estate, the skills acquired provide a comprehensive overview of general admin competencies, ensuring that trainees are versatile and capable of supporting a wide range of administrative tasks.
Affordable Staff understands that residential tenancy agreements vary by state. Our basic training covers general principles across different locations in Australia, and we emphasise the importance of client-specific training to address unique requirements.
She is equipped with specialised knowledge and skills tailored to the Australian real estate industry. Her training began with an introduction to the fundamentals of real estate in Australia, including viewing videos and reading articles to understand the market’s nuances. Practical exercises, like processing property management tasks like invoices, lease agreements, and routine inspections, are central to the curriculum.
These exercises familiarise Daniela with common real estate procedures and hone her data entry and organisational skills, which are crucial for maintaining accurate records and managing properties efficiently.

Affordable Staff Tools Training
Tools training is an integral part of the General Admin training program, ensuring our team members gain proficiency in essential software used in day-to-day operations. Our team members were introduced to LastPass for password management, Outlook for email and calendar organisation, TechSmith for capturing and recording, Hubstaff for time tracking, Zoom and Teams for virtual communication, OneDrive for file management, and Trello for project management.
Each session combines theoretical instruction with practical, hands-on activities, allowing her to apply the learnings immediately. She is knowledgeable on how to securely manage passwords, organise and categorise emails, capture and share visual content, track work time and productivity, conduct and manage virtual meetings, handle cloud storage, and manage projects effectively.
Additionally, time permitting, she and all team members receive an overview of property management tools like Property Tree, Property Me, Console, DocHub, FileSmart, DocuSign, Adobe Acrobat, Console Gateway, 1Form, Inspection Manager, REST Professional, Palace, Maintenance Manager, Realworks, and CoreLogic.
This comprehensive approach ensures she is well-equipped to handle a variety of tools, leading to increased efficiency and task productivity.

Additional Tools Proficiency
Prior to our onboarding training, she has been identified as proficient with the following tools and software:

• Advanced: Word, Outlook, Teams, OneDrive, Forms, Canva
• Practical Application: PowerPoint, Adobe Photoshop, Trello, LastPass
• Limited Experience: Excel, OneNote, Publisher, Adobe Illustrator, Hubstaff, Wix, WordPress

Additional Skills and Notable Experience
Daniela’s previous roles include working as a freelance social media manager under a video content agency for 6 months.

• Creating social media content and captions to improve online presence
• Responding to emails, scheduling meetings, and writing meeting minutes
• Serving as the main point of contact for clients in the absence of her superior
• Writing invoices and creating email templates for faster client communications
• Using tools such as Canva, Trello, CapCut, and ChatGPT

She also gained valuable administrative experience during her internships in both HR and clinical settings:

• Writing intake interviews, administering psychological tests, and drafting psychological reports
• Processing confidential documents and sorting company archives
• Monitoring employee leaves, writing memorandums, and promotion letters
• Demonstrating attention to detail and understanding the importance of confidentiality in documentation

Learning Ability and Work Proficiency
She is a diligent and conscientious worker who is highly autonomous and adapts quickly to new workflows and systems. She is well-organised and maintains a steady pace in completing tasks, showing a strong sense of responsibility and initiative. Her good written and verbal communication skills enable her to work efficiently even without close supervision. While she sometimes tends to overthink simpler aspects of tasks, this stems from her desire to ensure accuracy and completeness, and she continues to improve her approach through experience.

Interpersonal Skills and Personal Characteristics
Daniela maintains a calm and composed demeanor, showing steady commitment and earnestness in her work. She is amiable, resourceful, and methodical in how she approaches tasks and interacts with others. Her readiness to accept responsibility, brilliance in adapting to various situations, and inventive thinking make her a dependable and capable team member. Her drive to improve and strong work ethic are complemented by a genuine interest in serving others, as shown in her volunteer and church activities.

Suitability
She is greatly suitable for any general real estate, property management, or general administrative position, and is also suitable for voice roles and basic social media.

Why Daniela is Suitable for the Role
Daniela brings a strong combination of administrative experience, creative communication, and independent work ethic that makes her highly suitable for real estate administrative support. Her background in managing client communications, writing formal documentation, and using a variety of tools shows her readiness to contribute effectively in a remote support role. With her steady nature, excellent organisational habits, and ability to adapt quickly, she is well-positioned to thrive in any general admin role within the Australian Real Estate space.