Team Member Ready for Placement

PERSONAL DETAILS

Name: Arianne Villanueva

Date of BirthGenderMarital Status
31 May, 2001FemaleSingle

Interview with Arianne

ABOUT ARIANNE

Arianne is a Business Administration graduate majoring in Marketing Management, bringing with her a strong foundation in customer engagement, administrative support, and real-world marketing exposure. With a keen interest in Korean dramas, Netflix, and home cooking, she blends creativity and attentiveness with a cheerful personality and a highly organised approach to work. Her recent internship in a banking environment has equipped her with practical administrative experience, meticulous attention to detail, and client-facing communication skills—all of which she now applies as she transitions into the real estate space.

Onboarding Training and Assessment
At Affordable Staff, we aim for each team member to possess a robust understanding of administrative tasks but also have a deep appreciation and comprehension of Australian business practices and cultural nuances, ensuring they are exceptionally well-prepared to support their clients effectively. While this training starts with real estate, the skills acquired provide a comprehensive overview of general admin competencies, ensuring that trainees are versatile and capable of supporting a wide range of administrative tasks.

Affordable Staff understands that residential tenancy agreements vary by state, our basic training covers general principles across different locations in Australia, and we emphasise the importance of client-specific training to address unique requirements.

She is equipped with specialised knowledge and skills tailored to the Australian real estate industry. Her training began with an introduction to the fundamentals of real estate in Australia, including viewing videos and reading articles to understand the market’s nuances. Practical exercises like processing property management tasks like invoices, lease agreements, and routine inspections are central to the curriculum.

These exercises familiarise her with common real estate procedures and hone their data entry and organisational skills, which are crucial for maintaining accurate records and managing properties efficiently.

Affordable Staff Tools Training
Tools training is an integral part of the General Admin training program, ensuring our team members gain proficiency in essential software used in day-to-day operations. Our team members were introduced to LastPass for password management, Outlook for email and calendar organisation, TechSmith for capturing and recording, Hubstaff for time tracking, Zoom and Teams for virtual communication, OneDrive for file management, and Trello for project management.

Each session combines theoretical instruction with practical, hands-on activities, allowing her to apply the learnings immediately. She is knowledgeable on how to securely manage passwords, organise and categorise emails, capture and share visual content, track work time and productivity, conduct and manage virtual meetings, handle cloud storage, and manage projects effectively.

Additionally, time permitting, Arianne and all team members receive an overview of property management tools like Property Tree, Property Me, Console, DocHub, FileSmart, DocuSign, Adobe Acrobat, Console Gateway, 1Form, Inspection Manager, REST Professional, Palace, Maintenance Manager, Realworks, and CoreLogic.

This comprehensive approach ensures she is well-equipped to handle a variety of tools, leading to increased efficiency and task productivity.|

Additional Tools Proficiency
Prior to our onboarding training, she had already gained experience with the following tools and software:

  • Advanced: Word, Teams, Forms, Canva
  • Practical Application: Excel, PowerPoint, OneDrive
  • Limited Experience: Outlook, OneNote, Sway, Adobe Photoshop
  • Basic Knowledge: To Do

Additional Skills and Notable Experience
She completed a four-month internship at a private banking company, where she handled a variety of administrative and client-facing tasks. These experiences helped her build strong administrative discipline, marketing sense, and professional client engagement—skills that transfer effectively to the real estate support space. Her responsibilities included:

  • Organising and documenting client files and signature cards
  • Conducting data entry, checking transaction receipts, and maintaining daily records
  • Preparing letters of intent and coordinating approvals for business-related events
  • Handling client queries and providing service updates professionally
  • Assisting in marketing initiatives, including poster design and content posting for student campaigns via social media
  • Ensuring compliance and confidentiality in handling sensitive information

Learning Ability and Work Proficiency
She is a diligent and conscientious learner who thrives with clear structure and steady progress. Though she initially took longer to complete assessments, she showed determination in improving her efficiency without compromising quality. She adapts quickly to new workflows, works well independently, and demonstrates strong organisational skills that allow her to manage multiple administrative tasks confidently.

Interpersonal Skills and Personal Characteristics
Her warm and friendly personality makes her easy to work with, while her attentiveness and systematic nature ensure she contributes positively to team goals. She is enthusiastic, resourceful, and lively in her approach, with a calm and cheerful presence that enhances both client and colleague interactions. Her ability to remain composed while taking initiative reflects her readiness to take on responsibilities with professionalism and grace.

Suitability
Arianne is greatly suitable for any general real estate, property management, or general administrative position, including voice roles and basic social media support.

Why Arianne is Suitable for the Role
She stands out for her genuine work ethic, keen attention to detail, and solid grasp of administrative and client-service fundamentals. Her banking internship provided relevant exposure to document management, client communication, and marketing support—making her well-prepared for real estate administrative work. With strong written communication skills, a proactive mindset, and an eagerness to continuously improve, she is poised to deliver dependable and efficient support in the real estate space.

EDUCATIONAL BACKGROUND

Degree: Bachelor of Science in Business Administration Major in Marketing Management

Level: Graduate

EMPLOYMENT HISTORY

Business name: Philippine National Bank

Position: Intern

Date of Employment: January 2024 – May 2024

SKILL SET SUMMARY

English Composition