Team Member Ready for Placement

Denise is a highly skilled and detail-oriented accounting professional with a strong foundation in financial reporting, auditing, and administrative support. She holds a Bachelor of Science in Accountancy and has gained solid hands-on experience in audit and financial assurance roles. Outside of work, she enjoys baking, cooking, and exploring coffee shops, reflecting her balance of precision and creativity. With a logical and critical mindset, combined with efficiency and enthusiasm, she is a dependable and well-rounded addition to any accounting team.

Onboarding Training and Assessment
At Affordable Staff, we ensure that every team member possesses a robust understanding of administrative tasks while also having a deep appreciation and comprehension of Australian business practices and cultural nuances. This dual focus ensures they are exceptionally well-prepared to support their clients effectively. All our VAs begin with general admin training that focuses on real estate, providing them with valuable context for working with Australians and a comprehensive overview of general admin competencies. This foundational training ensures that trainees are versatile and capable of supporting a wide range of administrative tasks.

Our training program for Accounts Virtual Assistants (VAs) encompasses a comprehensive suite of topics essential for proficient financial administration. The curriculum begins with foundational bookkeeping tests and a basic accounting refresher, followed by specialised modules on an introduction to Australian accounting and taxation. Trainees delve into business activities and entity reporting within Australia, learn the basics of accounting ledgers, and get acquainted with various accounting software, including Xero and MYOB. The program includes detailed steps for setting up and using these tools, covering everything from bank feeds to payroll compliance and invoice creation. VAs gain hands-on experience by processing various tasks in Xero, ensuring practical application of their learning.

Additionally, the training addresses taxation topics, including types of taxes, regulations, and laws specific to individuals and businesses in Australia. The final segment includes a thorough assessment and certifications in Xero and MYOB, ensuring that trainees are well-prepared for real-world accounting tasks.

This comprehensive approach ensures our VAs are highly skilled in both general administrative support and specialised accounting functions, making them invaluable assets to their clients.

Affordable Staff Tools Training
Tools Training is a crucial part of our training program, ensuring our team members gain proficiency in essential software used in daily operations. Our team members are introduced to LastPass for password management, Outlook for email and calendar organisation, TechSmith for capturing and recording, Hubstaff for time tracking, Zoom and Teams for virtual communication, OneDrive for file management, and Trello for project management.

For those completing our Accounting Foundations course, we place a significant emphasis on Xero and MYOB. Accounting VAs spend considerable time honing their skills through practice and repetition using these tools, ensuring they become highly adept and efficient.

Additional Tools Proficiency
Prior to our onboarding training, Denise was identified as proficient with the following tools and softwares:

• Practical Application: Microsoft Tools (for past work as Auditor)
• Basic Knowledge: Canva

Additional Skills and Notable Experience
Denise has a strong background in accounting and finance, with hands-on experience in both academic and professional audit environments. She worked as an Accounting Intern at a university for two months, where she assisted with financial records, documentation, and basic accounting support tasks. She then served as an Audit Assurance Associate for one year at a leading auditing firm in the country, where she was responsible for preparing and furnishing audit working papers and reviewing clients’ financial statements to ensure accuracy and compliance with accounting standards.

She has been working with Affordable Staff since August 2024. Her tasks include:

• Compliance, Inspections, and Service Coordination
  • Creating work orders and preparing compliance reports for electrical and property-related services
  • Generating and sending compliance reports to customers
  • Handling customer calls for inquiries and updates related to services
  • Reviewing inspection performance data and participating in webinars for inspection-related services
• Client Communication and Email Management
  • Assigning unassigned emails to the appropriate team members or departments
  • Responding to buyer inquiries and recording them in the sales system
  • Coordinating review requests for landlords and tenants
  • Managing communication across multiple platforms to ensure timely client updates
• Billing, Invoicing, and Marketing Support
  • Processing water bills and issuing invoices for tenants and property owners
  • Preparing and sending invoices for payment and maintaining billing records
  • Editing open home templates for social media postings
  • Supporting property marketing by producing virtual tours and updating listing materials

Learning Ability and Work Proficiency
She demonstrates a logical, critical, and analytical mindset that allows her to understand accounting processes quickly and apply them accurately. She has good written communication skills and adapts well to existing systems and workflows. Highly autonomous and systematic, she requires minimal supervision and consistently delivers organised and accurate output. Her attention to detail ensures reliability across financial and administrative tasks.

Interpersonal Skills and Personal Characteristics
She is an outspoken yet professional team member who collaborates well with colleagues and communicates confidently. Her enthusiasm and structured approach are evident in her work, and she readily takes responsibility for assigned tasks. Alert, organised, and proactive, she maintains a high standard of professionalism while remaining approachable and easy to work with.

Suitability
Denise is greatly suitable for any Accounts or general administrative roles, as well as for voice roles.

Why Denise is Suitable for the Role
She has consistently demonstrated strong competence throughout her training and work experience. Her academic background in accountancy, combined with hands-on audit and accounting exposure, equips her with solid analytical and financial management skills. She is organised, systematic, and efficient, enabling her to handle accounting and administrative tasks with precision. Her ability to work independently, adapt quickly, and maintain high-quality output makes her a reliable and valuable Accounting Virtual Assistant for clients seeking dependable financial support.