PLACED WITH CLIENT

Diesyme is intelligent, organised, and accurate. She has over 4 years of work experience in various fields. She has a good command of the English language in both written and spoken forms.

Diesyme started her career in several retail stores as a sales associate. She welcomed customers, entertained them, directed them to the goods, and ensured satisfactory service. She also introduced promotions and new products to customers and handled refunds, exchanges, and returns. She made more sales for the company and got customers products suited to their needs.

After being in the retail industry, she was with her alma mater, specifically in the external affairs department. She wrote, edited, and proofread writing materials and communication letters. She also made, edited, and posted information on the university’s social media platforms for prompt dissemination. She also handled clerical tasks like filing, sorting, organising, and maintaining office records.

She entered the call center industry in her latest venture. She first started with the medical account, where she assisted a clinic with COVID testing. She entered patient details, did the inventory of test kits, and handled proper payment billing. Then, she was also with a travel account. She catered to all cruise reservations, modifications, and cancellations. She also assisted guests with their onboarding requirements and accommodated their requirement issues.

Her experiences honed her customer service, multitasking skills, and flexibility. Moreover, she has also developed her organisational and communication skills and time management abilities. Diesyme may appear shy and reserved at first, but she can be engaging once you get to know her. She will make a great addition to any team as an admin assistant.