TEAM MEMBER READY FOR PLACEMENT

Karl is a dynamic and enthusiastic professional with a passion for baking, video games, and spending time with his wife. A graduate of Bachelor of Science in Hospitality Management, Karl also pursued a year of studies in Nursing. Outside of work, he enjoys playing badminton and football, as well as expressing his creativity through dancing. His vibrant personality and strong work ethic make him a valuable team player. Karl also enjoys winding down by watching Netflix and listening to music.

Onboarding Training and Assessment

At Affordable Staff, we aim for each team member to possess a robust understanding of administrative tasks but also have a deep appreciation and comprehension of Australian business practices and cultural nuances, ensuring they are exceptionally well-prepared to support their clients effectively. While this training starts with real estate, the skills acquired provide a comprehensive overview of general admin competencies, ensuring that trainees are versatile and capable of supporting a wide range of administrative tasks.

Karl is equipped with specialised knowledge and skills tailored to the Australian real estate industry. His training began with an introduction to the fundamentals of real estate in Australia, including viewing videos and reading articles to understand the market’s nuances. Practical exercises like processing property management tasks like invoices, lease agreements, and routine inspections are central to the curriculum.

These exercises familiarise Karl with common real estate procedures and hone their data entry and organisational skills, which are crucial for maintaining accurate records and managing properties efficiently.

Affordable Staff Tools Training
Karl has been trained in using key tools essential for real estate administration. His training covered software like LastPass for password management, Outlook for managing email and calendars, TechSmith for screen captures, Hubstaff for time tracking, Zoom and Teams for virtual meetings, OneDrive for cloud storage, and Trello for project management. Each session combines theoretical instruction with practical, hands-on activities, allowing Karl to apply the learnings immediately.

Additionally, time permitting, Karl and all team members receive an overview of property management tools like Property Tree, Property Me, Console, DocHub, FileSmart, DocuSign, Adobe Acrobat, Console Gateway, 1Form, Inspection Manager, REST Professional, Palace, Maintenance Manager, Realworks, and CoreLogic.

This comprehensive approach ensures Karl is well-equipped to handle a variety of tools, leading to increased efficiency and task productivity.

Additional Skills and Notable Experience
Karl brings with him over 6 years of experience as a customer service representative and quality assurance specialist in a call center environment. His previous roles have honed his communication and problem-solving skills, making him adept at handling client interactions with professionalism and care. Additionally, his experience as a bartender has strengthened his multitasking and time management abilities.

Karl has been a valued employee at Affordable Staff since April 2023, contributing significantly to the real estate and property management sector. His responsibilities encompass a variety of tasks, grouped into main categories as follows:

• Sales and Profile Management
  • Handling sales-related tasks
  • Matching profiles of prospective clients
• Data Research and Entry
  • Finding phone numbers and email addresses
  • Adding contacts and deals to CRMs
  • Entering data into the system
• Contact and User Management
  • Managing user permissions in My Contacts
  • Researching potential contacts and gathering details
• Company and Deal Research
  • Searching for company owners and additional information
• Other Admin Tasks
  • Entering miscellaneous data and performing other administrative tasks

Learning Ability and Work Proficiency
Karl has an analytical mind and is a highly diligent worker, consistently demonstrating his ability to adapt to new systems and workflows. He excels at following instructions, whether through recorded video tutorials or hands-on practice. Karl is a self-starter who works independently, requiring minimal supervision while maintaining strong organisational skills. His perseverance and dedication to excellence ensure that his work is both efficient and reliable.

Interpersonal Skills and Personal Characteristics
Karl’s interpersonal skills are one of his standout qualities. He is warm, friendly, and pleasant, making him approachable and easy to work with. His diligence and enthusiasm for his work are evident in his steady approach to tasks. Karl is also resourceful and enterprising, frequently taking initiative to solve problems and improve processes. He is highly organised, systematic, and demonstrates a sharp, clever mind when it comes to handling responsibilities. Overall, Karl is responsible, eloquent, and easy-going, ensuring he works well with colleagues and clients alike.

Suitability
Karl is greatly suitable for any general real estate, property management, or general administrative position. He is also adept at handling basic social media tasks.

Why Karl is Suitable for the Role
Karl’s combination of extensive customer service experience, proficiency with essential real estate tools, and strong organisational skills make him exceptionally well-suited for an administrative role in the Australian real estate space. His ability to work independently, combined with his warm personality and dedication to delivering high-quality results, ensures he will be a valuable asset to any team.