Team Member Ready for Placement

PERSONAL DETAILS

Name: Jacob Schwarzberg Moscare

Date of BirthGenderMarital Status
12 June, 1991MaleSingle

Interview with Jacob

ABOUT JACOB

Jacob is a talented individual with a diverse range of interests and hobbies. He enjoys playing musical instruments, drawing, video games, reading books, listening to music, watching anime, painting, going to the beach, participating in church activities, and watching Netflix. He also loves singing and indulging in various forms of artistry, including writing poems, composing music, and exploring digital arts and crafts. he holds a Bachelor of Sacred Theology and a Bachelor of Arts Major in Philosophy with a minor in Psychology.

Onboarding Training and Assessment

At Affordable Staff, we aim for each team member to possess a robust understanding of administrative tasks but also have a deep appreciation and comprehension of Australian business practices and cultural nuances, ensuring they are exceptionally well-prepared to support their clients effectively. While this training starts with real estate, the skills acquired provide a comprehensive overview of general admin competencies, ensuring that trainees are versatile and capable of supporting a wide range of administrative tasks.

Affordable Staff understands that residential tenancy agreements vary by state, our basic training covers general principles across different locations in Australia, and we emphasise the importance of client-specific training to address unique requirements.

He is equipped with specialised knowledge and skills tailored to the Australian real estate industry. His training began with an introduction to the fundamentals of real estate in Australia, including viewing videos and reading articles to understand the market’s nuances. Practical exercises like processing property management tasks like invoices, lease agreements, and routine inspections are central to the curriculum.

These exercises familiarise Jacob with common real estate procedures and hone their data entry and organisational skills, which are crucial for maintaining accurate records and managing properties efficiently.

Affordable Staff Tools Training

Tools training is an integral part of the General Admin training program, ensuring our team members gain proficiency in essential software used in day-to-day operations. Our team members were introduced to LastPass for password management, Outlook for email and calendar organisation, TechSmith for capturing and recording, Hubstaff for time tracking, Zoom and Teams for virtual communication, OneDrive for file management, and Trello for project management.

Each session combines theoretical instruction with practical, hands-on activities, allowing [insert first name] to apply the learnings immediately. He is knowledgeable on how to securely manage passwords, organise and categorise emails, capture and share visual content, track work time and productivity, conduct and manage virtual meetings, handle cloud storage, and manage projects effectively.

Additionally, time permitting, Jacob and all team members receive an overview of property management tools like Property Tree, Property Me, Console, DocHub, FileSmart, DocuSign, Adobe Acrobat, Console Gateway, 1Form, Inspection Manager, REST Professional, Palace, Maintenance Manager, Realworks, and CoreLogic.

This comprehensive approach ensures Jacob is well-equipped to handle a variety of tools, leading to increased efficiency and task productivity.

Additional Skills and Notable Experience

Before joining Affordable Staff, he accumulated 15 months of experience as a teacher, campus minister, and layout artist at a university, and 4 months of experience as a service associate at a local bank. These roles have collectively enhanced his ability to manage tasks efficiently, communicate effectively, and maintain attention to detail.

Since January 2023, Jacob has been working as an administrative assistant at Affordable Staff, handling both administrative and creative tasks.

  • Content Creation and Updates
    • Transcribing interviews.
    • Writing and rewriting travel articles.
    • Created newsletters and blog posts for real estate and fitness websites.
    • Creating web development articles using ChatGPT.
    • Updating WordPress.
    • Managing blog content and scheduled posts on WordPress
    • Posting and reposting blog entries.
  • Graphic Design and Social Media
    • Designing logos and graphics using Photoshop and Illustrator.
    • Creating and posting tips and quotes on Instagram and Facebook.
  • Email and Communication
    • Updating YouTube URLs in WordPress.
    • Maintaining and updating the active client list.
    • Sending birthday emails and newsletters.
    • Handling e-sign requests, adding team members, and cleaning up web comments
  • CRM & Data Management
    • Updating client databases and spreadsheets using tools like Rex and PriceFinder
    • Creating sales reports and tracking online leads
    • Preparing weekly stats and presentations for meetings

He also has experience with database cleanup using the REX system. His attention to detail and organisational skills helped identify and fix inconsistencies, enhancing our data accuracy and management processes.

Learning Ability and Work Proficiency

He is a well-organised and self-motivated worker with great verbal and written communication skills. He follows instructions with ease, particularly recorded instructional videos and requires minimal supervision. His highly organised nature and ability to absorb new processes quickly make him suitable for any administrative role. While he is proactive in his tasks, further exposure will continue to enhance his skills.

Interpersonal Skills and Personal Characteristics

He is known for his warm and calm demeanor. He is gentle, courteous, and modest, always ready to accept responsibility and help others. His steady energy, combined with his confidence and resourcefulness, makes him a reliable team member. He is clever and orderly, showing a steady interest in his work and a great capacity for organisation. He cooperates well with others, making him an asset to any team.

Suitability

He is greatly suitable for any general real estate, property management, or general administrative position, including basic social media and basic video editing roles using Filmora. He handles both administrative and basic creative tasks efficiently.

Why Jacob is Suitable for the Role

His extensive training, proficiency with essential tools, and notable experience make him an excellent candidate for the role. His well-organised and self-motivated nature, combined with his excellent communication skills and ability to follow instructions with ease, ensures he can handle various administrative tasks efficiently. His warm, courteous, and cooperative demeanor, along with his readiness to accept responsibility, makes him a valuable addition to any team in the Australian real estate space.

EDUCATIONAL BACKGROUND

Degree: Bachelor of Sacred Theology (Completed 4 years)

Level: Graduate

Degree: Bachelor of Arts Major in Philosophy, Minor in Psychology

Level: Graduate

EMPLOYMENT HISTORY

Business name: Affordable Staff

Position: Administrative Assistant

Date of Employment: January 2023 – Present

Business name: EastWest Bank

Position: Service Associate

Date of Employment: August 2022 – December 2022

Business name: Lyceum of the Philippines University

Position: Teacher | Campus Minister | Layout Artist

Date of Employment: July 2014 – May 2015 | October 2015 – March 2016

SKILL SET SUMMARY

English Composition

Portfolio