PLACED WITH CLIENT

Jesben goes by the name “Jes” and is quiet, reserved, smart, and thinks of himself as a perfectionist. He has a good command of the English language in written and spoken forms. He has over 3 years of work experience.

Jes’ work experience stemmed from his call center employment. He started as a customer service representative and then was reskilled to customer service email support due to his good performance. Both roles allowed him to interact with customers and directly assist them with their concerns. He answered queries about the products and services offered. Jes also logged complaints and escalations and pitched when the situation permits him. But he considered the customer’s satisfaction as his priority to retain them subscribing to the services.

The years that he spent in the call center industry gave him the venue to enhance his communication, relational, and multitasking skills. It made him analytical, organised, and keen on details. He would make a great addition to any team as an admin assistant.