Team Member Ready for Placement

PERSONAL DETAILS

Name: Pamela Okauchi

Date of BirthGenderMarital Status
5 April, 1984FemaleMarried

Interview with Pamela

ABOUT PAMELA

Pamela brings a warm, compassionate approach to both her personal and professional life. She has a Certificate in Hospitality Management, which has allowed her to develop strong organisational and customer service skills. Outside of work, Pamela enjoys watching Netflix, reading books, cooking, and traveling. She finds joy in watching movies and spending quality time with friends and family over meals. Her passions for learning and connecting with others make her a well-rounded individual who thrives in team environments.

Onboarding Training and Assessment

At Affordable Staff, we prioritise equipping our team members with a thorough understanding of administrative tasks while also ensuring they grasp Australian business practices and cultural nuances. Pamela has successfully completed her onboarding training, focusing on developing versatile skills to support a wide range of administrative duties. Her training was centered around the Australian real estate industry, where she learned the fundamentals of real estate, from processing invoices and managing lease agreements to overseeing routine property inspections.

Throughout her training, Pamela engaged in practical exercises that sharpened her ability to maintain accurate records, handle property management tasks, and ensure organisational efficiency. This comprehensive introduction has prepared her to assist clients effectively, giving her the confidence and capability to navigate both general administrative work and real estate-specific responsibilities.

Affordable Staff Tools Training

Pamela’s training at Affordable Staff included an in-depth understanding of essential tools necessary for her role. She mastered key platforms such as LastPass for password management, Outlook for email and calendar organisation, and Hubstaff for time tracking. Pamela also gained proficiency in Zoom and Microsoft Teams for virtual communication, OneDrive for file management, and Trello for project management. Each training session combined theoretical knowledge with hands-on practice, ensuring Pamela could apply her skills immediately in real-world scenarios.

Additionally, Pamela received an introduction to several property management tools such as Property Tree, DocuSign, Console, and CoreLogic. These tools are integral to increasing her productivity and efficiency in managing real estate tasks, ensuring she is well-prepared to handle the varied responsibilities of an administrative role in the real estate space.

Additional Tools Proficiency

Prior to our onboarding training, Pamela was identified as proficient with the following tools and software:

  • Advanced: Microsoft Word, Microsoft Excel, Microsoft Outlook
  • Practical Application: Microsoft PowerPoint, Microsoft Access, Microsoft Teams, OneDrive
  • Limited Experience: Microsoft OneNote, SharePoint, Microsoft Forms, Microsoft Planner, Canva, Trello, Hubstaff, LastPass
  • Basic Knowledge: Adobe Photoshop, Adobe Illustrator, DocuSign, Adobe Fonts
Additional Skills and Notable Experience

Pamela has over 5 years of experience working in the hospitality and administrative sectors, where she honed her skills in customer service, task management, and problem-solving. As a payroll coordinator and administrative assistant for 3 years and 2 months at an outsourcing company overseas, she efficiently managed payroll processes, handled client inquiries, and maintained accurate financial records. Additionally, Pamela worked as a cache center manager and administrator for 5 years and 11 months at an educational training company overseas, where she oversaw day-to-day operations, coordinated training programs, and managed client communications. Her ability to juggle multiple responsibilities with precision and her strong interpersonal skills have made her highly effective in administrative roles.

Learning Ability and Work Proficiency

Pamela is a diligent and conscientious worker who follows instructions with ease and requires minimal supervision. She is highly organised and demonstrates a keen attention to detail, ensuring that her work is completed accurately and on time. Pamela is also an articulate communicator, both verbally and in writing, and is able to express her thoughts clearly in conversations. While her written communication is strong, she continues to refine her grammar and presentation to further improve her output. Her adaptability and willingness to learn new tools and systems make her a valuable asset in any administrative role.

Interpersonal Skills and Personal Characteristics

Pamela brings warmth and maturity to every interaction, making her approachable and easy to work with. Her conscientious attitude ensures that she is always reliable, willing to accept responsibility, and eager to contribute to her team. Pamela’s calm and thoughtful demeanor, combined with her organisational skills, creates a harmonious work environment where she collaborates effectively with others. She is trustworthy, attentive, and keen to provide the best service to clients and colleagues alike. Pamela’s ability to inspire those around her and her devotion to her work make her a standout team member.

Suitability

Pamela is greatly suitable for any executive admin assistant role and she is also well-suited for voice roles and basic social media tasks.

Why Pamela is Suitable for the Role

Pamela’s combination of strong organisational skills, excellent communication abilities, and proficiency with essential tools makes her highly suitable for a role in the executive admin space. Her extensive training, hands-on experience with real estate processes, and her warm, reliable personality ensure that she can effectively support clients and manage administrative tasks with ease. Pamela’s dedication to continuous learning and her ability to work autonomously highlight why she is an ideal fit for this role.

EDUCATIONAL BACKGROUND

Degree: Certificate in Hospitality Management

Level: Graduate

EMPLOYMENT HISTORY

Business Name: Affordable Staff

Position: Executive Administrative Assistant

Date of Employment: September 2024 – Present

Business Name: Jebel Ali Village Nursery

Position: Administrative Assistant / Receptionist

Date of Employment: August 2022 – December 2023

Business Name: Quest Direct Professional Services

Position: CACHE Center Manager / Administrator

Date of Employment: July 2016 – June 2022

Business Name: First Select Employment Services

Position: Payroll Coordinator / Administrative Assistant

Date of Employment: April 2013 – June 2016

SKILL SET SUMMARY

English Composition