Team Member Ready for Placement

Daphny is a calm and easy-going professional with a Bachelor of Science in Mechanical Engineering. She enjoys reading fiction books, watching movies and Netflix, and finds satisfaction in keeping her surroundings tidy through chores and cleaning. With her methodical mindset and strong interest in continuous improvement, she brings a focused and practical approach to administrative tasks. She is eager to apply her skills in a dynamic and supportive work environment.

Onboarding Training and Assessment
At Affordable Staff, we aim for each team member to possess a robust understanding of administrative tasks but also have a deep appreciation and comprehension of Australian business practices and cultural nuances, ensuring they are exceptionally well-prepared to support their clients effectively. While this training starts with real estate, the skills acquired provide a comprehensive overview of general admin competencies, ensuring that trainees are versatile and capable of supporting a wide range of administrative tasks.

Affordable Staff understands that residential tenancy agreements vary by state, our basic training covers general principles across different locations in Australia, and we emphasise the importance of client-specific training to address unique requirements.

She is equipped with specialised knowledge and skills tailored to the Australian real estate industry. Her training began with an introduction to the fundamentals of real estate in Australia, including viewing videos and reading articles to understand the market’s nuances. Practical exercises like processing property management tasks like invoices, lease agreements, and routine inspections are central to the curriculum.

These exercises familiarise Daphny with common real estate procedures and hone her data entry and organisational skills, which are crucial for maintaining accurate records and managing properties efficiently.

Affordable Staff Tools Training
Tools training is an integral part of the General Admin training program, ensuring our team members gain proficiency in essential software used in day-to-day operations. Our team members were introduced to LastPass for password management, Outlook for email and calendar organisation, TechSmith for capturing and recording, Hubstaff for time tracking, Zoom and Teams for virtual communication, OneDrive for file management, and Trello for project management.

Each session combines theoretical instruction with practical, hands-on activities, allowing her to apply the learnings immediately. She is knowledgeable on how to securely manage passwords, organise and categorise emails, capture and share visual content, track work time and productivity, conduct and manage virtual meetings, handle cloud storage, and manage projects effectively.

Additionally, time permitting, Daphny and all team members receive an overview of property management tools like Property Tree, Property Me, Console, DocHub, FileSmart, DocuSign, Adobe Acrobat, Console Gateway, 1Form, Inspection Manager, REST Professional, Palace, Maintenance Manager, Realworks, and CoreLogic.

This comprehensive approach ensures she is well-equipped to handle a variety of tools, leading to increased efficiency and task productivity.

Additional Tools Proficiency
Prior to our onboarding training, she had already learned and gained experience with the following tools and software:

• Advanced: MS Word
• Practical Application: PowerPoint, Outlook, Teams, OneDrive, Canva, Trello, Hubstaff, LastPass
• Limited Experience: Excel, OneNote, Visio
• Basic Knowledge: Adobe Photoshop, AutoCAD, SketchUp

Additional Skills and Notable Experience
Her previous work experience demonstrates her adaptability and foundational administrative knowledge. She worked as an ESL teacher for 7 months, where she honed her communication and instructional skills. She also completed a one-month training program at a vehicle maintenance company and a one-month internship at a school, where she supported basic clerical and support tasks. Her tasks include:

• Assisting with document preparation, review, and organisation
• Performing accurate data entry and records management
• Demonstrating effective verbal and written communication
• Providing clear and patient instruction in educational settings
• Developing adaptability in both technical and administrative environments

Learning Ability and Work Proficiency
She is a diligent and conscientious worker who steadily improves her performance through experience and consistent practice. She adapts quickly to existing systems and workflows, requires minimal supervision, and is highly organised in handling her tasks. Her communication is clear, both written and verbal, and she shows a strong ability to follow instructions. She may take extra care in interpreting instructions, which reflects her strong commitment to accuracy and doing things right the first time.

Interpersonal Skills and Personal Characteristics
She presents herself as calm, friendly, and modest. She is dutiful and earnest, showing genuine interest in her work and a refined sense of organisation. Her enterprising mindset is paired with a persevering attitude, and she is highly efficient in carrying out responsibilities. Her collaborative nature makes her easy to work with, and she shows initiative when needed without hesitation.

Suitability
She is greatly suitable for any general real estate, property management, or general administrative position. She is also suitable for voice roles and basic social media tasks.

Why Daphny is Suitable for the Role
She brings a thoughtful, well-rounded, and dependable presence to the workplace. Her background in teaching and administrative support reflects her clarity in communication, diligence, and adaptability, qualities that are essential for supporting Australian real estate clients. With strong organisational skills, a calm yet determined personality, and hands-on experience in tools and systems, she is well-positioned to thrive in an admin role and contribute positively to any team.