Team Member Ready for Placement

PERSONAL DETAILS

Name: Janine Navarra

Date of BirthGenderMarital Status
14 February, 1986FemaleSingle

Interview with Janine

ABOUT JANINE

Janine is a valued member of the Affordable Staff team, bringing a wealth of experience, a strong educational background, and a proactive approach to our organisation. With a Bachelor of Science degree in Marketing Management and a versatile career history, she plays a pivotal role in our operations, demonstrating her adaptability and commitment to excellence.

Work History:

Before joining Affordable Staff, Janine cultivated a diverse and extensive work history that spans various roles, showcasing her dynamic skill set. She began her journey as a Product Management Assistant for 1 year and 7 months at a small call center, where she gained valuable insights into organisational processes and management.

Her journey continued with roles as a Part-time Internet Account Associate at a local hotel for 2 months and subsequently as a Patient Care Advocate under a healthcare account in another call center for 9 months. Her career progression within the same call center saw her ascend to the positions of Quality Analyst for 1 year and 9 months, Quality Supervisor for 4 years, and Quality Manager for 7 months. These roles underscored her meticulous attention to detail and her ability to excel in leadership roles.

Following her time in the call center industry, she expanded her horizons by working as a Social Media/Content Writer for a European construction group, further honing her written communication skills and creativity for 1 year and 6 months.

Personal Details:

Her interests reflect her multifaceted nature. She enjoys baking, maintaining an active lifestyle by going to the gym engaging in general exercise, and indulging in Netflix. She also actively participates in church activities, underlining her commitment to community and service.

She is a creative spirit with a passion for storytelling. She loves to write fictional stories and finds inspiration in mystery and inspirational books that stimulate thought. Her love for travel has taken her to various destinations, including Singapore, Vietnam, and Cambodia.

Personality and Traits:

She is known for her confidence and friendliness. Her analytical mindset and highly detail-oriented nature ensure precision in her work. She excels in both written and verbal communication, adapting quickly to existing systems and workflows.

Skills and Communication:

Janine’s skills extend to her adaptability and proactive approach, making her a self-starter who requires minimal supervision. Her organisational prowess ensures that tasks are efficiently managed and executed, enhancing overall productivity.

Supervision and Organisation:

She is a highly autonomous and self-driven professional. Her self-starting approach allows her to take initiative and excel in tasks independently, making her a reliable contributor to any team or project. She is known for her exceptional organisational skills. She excels in structuring tasks, managing time efficiently, and maintaining meticulous attention to detail.

Current Employment with Affordable Staff:

Janine has been an invaluable member of the Affordable Staff team since April 2017, where she has made significant contributions in the real estate and property management space. Her role encompasses a wide range of responsibilities, showcasing her versatility, creativity, and dedication to both administrative and creative tasks. These responsibilities include:

  1. Social Media Management and Promotion:
    • Creating, scheduling, publishing, and boosting social media content.
    • Gathering and promoting customer reviews.
    • Responding to social/online comments and inquiries.
    • Creating social media drafts for the design and publishing team.
    • Publishing partner/supplier promotions on the website or social media.
  2. Marketing and Communication:
    • Sending out newsletters to clientele lists.
    • Creating commercial and advertising campaigns/ads.
    • Managing literature, such as pamphlets, booklets, brochures, letters, etc.
    • Creating email marketing campaigns.
    • Managing business pages and customer service queries.
  3. Administrative Tasks and Data Management:
    • Performing administrative tasks, such as creating, editing, and proofreading.
    • Editing inspection reports.
    • Entering guest registers, sales/rental leads, and potential listings into databases.
    • Handling rental and sales listings.
    • Entering open home guest registries and extracting reports.
    • Answering client emails.
    • Managing landlord referrals.
    • Ensuring file organisation.
    • Monitoring lease agreements and inspection schedules.
  4. Client and Business Relations:
    • Contacting real estate agents or other potential business connections/leads.
    • Managing online leads.
    • Editing campaigns, pitches, and proposals online.
    • Updating website content.

Janine’s journey at Affordable Staff highlights her versatility and commitment to personal and professional growth. Her educational background, combined with her extensive work history, positions her as an ideal candidate for general administrative positions within our organisation. Her analytical mindset, meticulous attention to detail, and proactive approach enrich our team and contribute significantly to our success. Affordable Staff is proud to have her as a dedicated member of our team, and we look forward to her continued contributions and achievements in her role. Her versatility, creativity, and dedication ensure her success in any endeavor she undertakes.

EDUCATIONAL BACKGROUND

Degree: Bachelor of Science in Marketing Management

Level: Graduate

EMPLOYMENT HISTORY

Business name: Affordable Staff

Position: Administrative Assistant

Date of Employment: April 2017 – present

Business name: BAM International

Position: Social Media/Content Writer

Date of Employment: November 2015 – March 2017

Business name: Convergys

Position: Patient Care Advocate | Quality Analyst | Quality Supervisor | Quality Manager

Date of Employment: November 2009 –  September 2015

Business name: L’Fisher Hotel

Position: Part-time Internet Account Executive

Date of Employment: September 2009 – October 2009

Business name: Alliance Call Center

Position: Product Management Assistant

Date of Employment: September 2007 – April 2009

SKILL SET SUMMARY

English Listening

English Composition