PLACED WITH CLIENT

PERSONAL DETAILS

Name: Andrea Yanong

DATE OF BIRTHGENDERMARITAL STATUS
29 October, 1999FemaleSingle

Interview with Andrea

ABOUT ANDREA

Andrea is a dynamic addition to the Affordable Staff team, bringing a fresh perspective and a wealth of potential. As a recent addition to our organisation, she demonstrates a passion for learning and an unwavering commitment to excellence. Her entry into the workforce has been marked by a determination to succeed and an eagerness to contribute her skills in a meaningful way.

Professional Background:

Andrea holds a Bachelor of Science in Information Systems, completing her first year of studies before embarking on her professional journey. Her academic foundation in information systems has equipped her with a solid understanding of technology, a crucial asset in today’s digital workplace.

In her previous roles, Andrea served as a Customer Service Representative for a total of 1 year and 2 months across two different call center companies. Her tenure as a Sales Associate for 4 months also added to her diverse skill set. These experiences provided her with valuable insights into customer relations, sales techniques, and the importance of effective communication.

Skills and Interests:

Andrea’s professional journey is complemented by her personal interests, which include indulging in Korean drama and enriching her mind through reading. Her passion for watching romantic movies and cooking at home reflects her nurturing and creative personality.

Interpersonal Skills:

Andrea is known for her friendly demeanor, making her approachable and easy to work with. This characteristic, combined with her analytical mindset and meticulous attention to detail, ensures that she consistently delivers high-quality work.

Personality Traits:

Her analytical nature and attention to detail underscore her commitment to producing accurate and error-free results. Andrea’s confidence in handling customer calls reflects her strong communication skills, both written and verbal.

Work Supervision:

Andrea has demonstrated the ability to work with minimal supervision, showing a remarkable sense of responsibility and self-motivation. Her capacity to follow instructions diligently, even when provided through recorded instructional videos, has proven invaluable.

Organisation:

Her highly organised approach to tasks ensures that she manages her workload effectively, meeting deadlines and maintaining a structured workflow.

Areas of Opportunity:

As Andrea is relatively new to the workforce, there is room for further skill development and professional growth. However, her eagerness to learn and adapt positions her as a prime candidate for continuous improvement.

Suitability:

Andrea’s profile is ideally suited for a general administrative position, including those that may involve client calls. Her combination of interpersonal skills, organisational prowess, and analytical thinking makes her a valuable asset in any such role.

Additional Trainer Feedback:

Andrea has displayed a careful and thorough approach to her work during her training with Affordable Staff, and her dedication to improving her skills has been commendable.

Additional Behavioral Traits:

Andrea’s personality is marked by a blend of analytical thinking and creativity, offering a unique perspective that can be advantageous in problem-solving and innovation.

In Andrea, Affordable Staff has found a promising talent with outstanding interpersonal skills and a commitment to personal and professional growth. Andrea’s journey in the workforce has just begun, and her potential to excel is undeniable. We are confident that she will continue to thrive and contribute significantly to our team’s success.

EDUCATIONAL BACKGROUND

Degree: Bachelor of Science in Information Systems

Level: Completed 1 Year

EMPLOYMENT HISTORY

Business Name: Teleperformance

Position: Customer Service Representative

Date of Employment: June 2022 – August 2023

Business Name: Panasiatic Solutions

Position: Customer Service Representative

Date of Employment: July 2020 – October 2020

Business Name: Queen’s Bazaar

Position: Sales Associate

Date of Employment: May 2019 – September 2019

SKILL SET SUMMARY

English Listening

English Composition