Team Member Ready for Placement

Lovenny is a Bachelor of Secondary Education Major in Social Science graduate. She enjoys spending her free time resting, watching movies, and going to the gym. With her background in teaching and academic work, she has developed a strong foundation in communication, organisation, and guidance, which makes her well-prepared to transition into administrative and real estate roles.

Onboarding Training and Assessment

At Affordable Staff, we aim for each team member to possess a robust understanding of administrative tasks but also have a deep appreciation and comprehension of Australian business practices and cultural nuances, ensuring they are exceptionally well-prepared to support their clients effectively. While this training starts with real estate, the skills acquired provide a comprehensive overview of general admin competencies, ensuring that trainees are versatile and capable of supporting a wide range of administrative tasks.

Affordable Staff understands that residential tenancy agreements vary by state. Our basic training covers general principles across different locations in Australia, and we emphasise the importance of client-specific training to address unique requirements.

Lovenny is equipped with specialised knowledge and skills tailored to the Australian real estate industry. Her training began with an introduction to the fundamentals of real estate in Australia, including viewing videos and reading articles to understand the market’s nuances. Practical exercises, like processing property management tasks like invoices, lease agreements, and routine inspections, are central to the curriculum.

These exercises familiarise her with common real estate procedures and hone her data entry and organisational skills, which are crucial for maintaining accurate records and managing properties efficiently.

Affordable Staff Tools Training and Additional Tools Proficiency

Tools training is an integral part of the General Admin training program, ensuring our team members gain proficiency in essential software used in day-to-day operations. Our team members were introduced to LastPass for password management, Outlook for email and calendar organisation, TechSmith for capturing and recording, Hubstaff for time tracking, Zoom and Teams for virtual communication, OneDrive for file management, and Trello for project management.

Each session combines theoretical instruction with practical, hands-on activities, allowing her to apply the learnings immediately. She is knowledgeable on how to securely manage passwords, organise and categorise emails, capture and share visual content, track work time and productivity, conduct and manage virtual meetings, handle cloud storage, and manage projects effectively.

Additionally, time permitting, she and all team members receive an overview of property management tools like Property Tree, Property Me, Console, DocHub, FileSmart, DocuSign, Adobe Acrobat, Console Gateway, 1Form, Inspection Manager, REST Professional, Palace, Maintenance Manager, Realworks, and CoreLogic.

Prior to onboarding, she had also gained proficiency with:

• Practical Application: Word, Excel, PowerPoint, Publisher, Canva
• Limited Experience: Teams, OneDrive, Adobe Photoshop, Sprout, DocuSign

This comprehensive approach ensures she is well-equipped to handle a variety of tools, leading to increased efficiency and task productivity.

Additional Skills and Notable Experience

Before joining Affordable Staff, she worked as a teacher at an academy for 1 year and 10 months, handling both senior and junior high school students. Her responsibilities included lesson planning, teaching, assessing, grading, and providing guidance to students. She also served as an adviser for two sections, managing student records and presenting academic performance reports to parents.

Key skills and experiences from her career and training include:

• Conducting lesson planning, assessments, grading, and reporting with accuracy
• Using Canva, Capcut, Google Workspace, and Microsoft Office for educational and reporting tasks
• Practicing attention to detail, professionalism, and adaptability in a fast-paced environment
• Gaining exposure to digital marketing tools such as ClickFunnels, Mailchimp, and lead magnet design through training programs
• Developing data management, reporting, and organisational skills from both teaching and internship experiences

Learning Ability and Work Proficiency

Lovenny is a steady and proactive learner who adapts quickly to new systems and workflows. She demonstrates good written and verbal communication skills, actively listens, and ensures that she follows instructions with precision. Highly autonomous and a self-starter, she can work independently while remaining well-organised in handling tasks. Her ability to focus, paired with a systematic approach, allows her to consistently deliver results. To further enhance her performance, she is continuing to refine her time management, attention to detail, and confidence in executing tasks.

Interpersonal Skills and Personal Characteristics

She is spirited, enthusiastic, and energetic, bringing a lively and positive attitude to her work. She is outspoken and sociable, able to cooperate well with colleagues and clients. At the same time, she is systematic, efficient, and professional in handling responsibilities, showing genuine interest in producing quality outcomes. Her ability to balance initiative with collaboration makes her an asset in both team and independent settings.

Suitability

Lovenny is greatly suitable for any general real estate, property management, or general administrative position, and she is also suitable for voice roles and basic social media.

Why Lovenny is Suitable for the Role

Lovenny’s background as an educator has strengthened her communication, organisation, and data management skills—qualities that directly translate into administrative support and client service in the real estate industry. Her strong adaptability to new tools and workflows, combined with her spirited personality and systematic work style, make her highly reliable and efficient. With her training at Affordable Staff, she is now well-prepared to support real estate teams with competence and professionalism, ensuring smooth operations and excellent client service.