PLACED WITH CLIENT

Shennie is quick-witted, soft-spoken, and confident. She has over 2 years of work experience in various fields. She has good written and verbal communication skills.

Shennie started her career at a call center, under a US-based telco account. She catered to all her customers’ queries and billing concerns. She helped them understand their bills, assisted them with their payments, and sold more products and services for company profit. She also walked them through the basic troubleshooting of their devices, and created tickets for them for further resolution. With her experience in the call center industry, she has honed her attention to detail, multitasking, and time management abilities.

She also ventured into the freelancing field. She taught several students from middle school to junior high school various subjects. She helped them with their homework and projects, and assisted them in getting ready for their quizzes and examinations. She evaluated students’ progress and gave them the necessary feedback. With her freelancing experience, she has honed her adaptability, empathy, and patience.

Shennie is a fast learner and is receptive to feedback. She is optimistic and can’t wait to be a part of your team as an admin assistant.