Team Member Ready for Placement

Zuriel is a Political Science graduate with a calm and methodical nature, bringing both diligence and a proactive attitude to her work. With experience as an online English teacher and government intern, she has developed strong communication skills and the ability to handle administrative responsibilities with care. Passionate about writing and a fan of Netflix and music, she blends her sociable and composed personality with a commitment to continuous improvement, making her a well-rounded professional ready to support real estate operations.

Onboarding Training and Assessment
At Affordable Staff, we aim for each team member to possess a robust understanding of administrative tasks but also have a deep appreciation and comprehension of Australian business practices and cultural nuances, ensuring they are exceptionally well-prepared to support their clients effectively. While this training starts with real estate, the skills acquired provide a comprehensive overview of general admin competencies, ensuring that trainees are versatile and capable of supporting a wide range of administrative tasks.

Affordable Staff understands that residential tenancy agreements vary by state. Our basic training covers general principles across different locations in Australia, and we emphasise the importance of client-specific training to address unique requirements.

She is equipped with specialised knowledge and skills tailored to the Australian real estate industry. Her training began with an introduction to the fundamentals of real estate in Australia, including viewing videos and reading articles to understand the market’s nuances. Practical exercises like processing property management tasks like invoices, lease agreements, and routine inspections, are central to the curriculum.

These exercises familiarise her with common real estate procedures and hone their data entry and organisational skills, which are crucial for maintaining accurate records and managing properties efficiently.

Affordable Staff Tools Training
Tools training is an integral part of the General Admin training program, ensuring our team members gain proficiency in essential software used in day-to-day operations. Our team members were introduced to LastPass for password management, Outlook for email and calendar organisation, TechSmith for capturing and recording, Hubstaff for time tracking, Zoom and Teams for virtual communication, OneDrive for file management, and Trello for project management.

Each session combines theoretical instruction with practical, hands-on activities, allowing her to apply the learnings immediately. She is knowledgeable on how to securely manage passwords, organise and categorise emails, capture and share visual content, track work time and productivity, conduct and manage virtual meetings, handle cloud storage, and manage projects effectively.

Additionally, time permitting, Zuriel and all team members receive an overview of property management tools like Property Tree, Property Me, Console, DocHub, FileSmart, DocuSign, Adobe Acrobat, Console Gateway, 1Form, Inspection Manager, REST Professional, Palace, Maintenance Manager, Realworks, and CoreLogic.

This comprehensive approach ensures she is well-equipped to handle a variety of tools, leading to increased efficiency and task productivity.

Additional Tools Proficiency
Prior to our onboarding training, she had already gained experience with the following tools and software:

• Advanced: Canva
• Practical Application: Word, PowerPoint, Forms
• Limited Experience: Outlook, OneDrive, Small PDF
• Basic Knowledge: Excel, Trello, Hubstaff, LastPass

Additional Skills and Notable Experience
She brings experience from roles in both education and public service. She worked as an ESL teacher for 11 months on an online language platform, where she developed patience, clarity in verbal communication, and the ability to manage lesson planning and student engagement. She also served as a student intern at a local government center for one month, supporting administrative work and building her familiarity with public-facing communication and data management tasks. Her skills include:

• Teaching and facilitating lessons for non-native English speakers
• Providing structured learning and adapting to individual learning needs
• Supporting administrative operations in a government setting
• Developing presentations and documents using Microsoft Office and Canva
• Applying methodical organisation and time management to support task completion

Learning Ability and Work Proficiency
She is a steady and determined learner who demonstrates perseverance and consistent progress. She may require a short adjustment period to absorb new processes but adapts well over time. She follows instructions with care and, once comfortable, works autonomously with minimal supervision. Highly organised in her approach, she thrives when given clear goals and structured workflows.

Interpersonal Skills and Personal Characteristics
She presents herself with calm professionalism and sociable charm. She is gentle in demeanor, yet proactive and enterprising in her tasks. Her patience, willingness to take responsibility, and ability to cooperate with others contribute to a harmonious team environment. She is dependable, amicable, and able to build positive working relationships while maintaining a composed and thoughtful presence.

Suitability
Zuriel is greatly suitable for any general real estate, property management, or general administrative position, including voice roles.

Why Zuriel is Suitable for the Role
Her blend of communication skills, administrative experience, and professional demeanor makes her a strong candidate for real estate administrative roles. Her background in teaching and public service has developed her attentiveness, patience, and ability to deliver structured support—qualities essential for managing property documents, tenant communications, and routine admin tasks. With a calm yet enterprising approach and the capacity to work independently, she is well-prepared to contribute effectively to real estate teams.