PLACED WITH CLIENT

PERSONAL DETAILS

Name: Sofia Pauline Sosuntong

Date of BirthGenderMarital Status
13 July, 1999FemaleSingle

Interview with Sofia

ABOUT SOFIA

Sofia is a recent addition to the Affordable Staff team, bringing a fresh perspective and a wealth of potential to our workforce. She possesses a solid educational foundation that sets the stage for a promising career. While relatively new to the professional arena, Sofia’s training with Affordable Staff has proven her to be a remarkable fit for various general administrative roles, including those that entail client interactions.

Professional Background:

Sofia holds a Bachelor of Science degree in Business Administration with a focus on Marketing Management, and she has also completed one year of study in Accountancy. Her initial forays into the professional world included internships at a call center and an information technology and services company, where she honed her skills in communication and organisational prowess.

Skills and Interests:

Beyond her professional accomplishments, Sofia possesses a diverse range of interests that enrich her personality. She enjoys listening to music, reading books, and watching anime in her leisure time. Sofia is an avid reader of Wattpad stories and an active participant in creative endeavors, having been a part of the College Marketer’s Union. She also values social connections, regularly catching up with friends.

Interpersonal Skills:

Sofia’s warm and friendly demeanor makes her a pleasure to work with, both as a colleague and as a client-facing representative. She excels in building rapport and establishing meaningful connections.

Personality Traits:

Sofia is results-oriented and pays exceptional attention to detail, ensuring that tasks are completed accurately and efficiently. Her careful and meticulous approach to her work is a testament to her commitment to excellence.

Communication Skills:

With good verbal and written communication skills, Sofia is confident when handling customer calls and can articulate her thoughts clearly and effectively in English. Her prior experience in handling calls for a recruitment team at a call center has further honed her communication prowess.

Work Supervision:

Sofia exhibits a strong ability to adapt quickly to existing systems and workflows, requiring minimal supervision. Her self-reliance and quick learning make her an asset to any team.

Organisation:

Highly organised by nature, Sofia excels in managing important documents and maintaining order in her work processes. Her attention to detail ensures that nothing is overlooked.

Areas of Opportunity:

Sofia’s receptiveness to feedback and her willingness to rectify errors quickly is commendable. However, she may sometimes tend to overanalyse and misinterpret instructions initially before fully comprehending tasks.

Suitability:

Sofia’s receptiveness to feedback and her proactive approach to rectifying errors is truly commendable. Occasionally, she exhibits a thorough analytical nature, which demonstrates her commitment to ensuring tasks are completed to the highest standard. While she may take a little extra time initially to fully comprehend instructions, it is a testament to her dedication to delivering accurate and precise results.

Additional Trainer Feedback:

Sofia is described as a friendly and approachable individual who is equally comfortable in her introverted nature while valuing social connections. Her professional growth during her internship at a call center demonstrates her adaptability and effective communication skills.

Additional Behavioral Traits:

Sofia is known for her careful and thorough approach to tasks, ensuring that every detail is meticulously handled.

Sofia’s journey with Affordable Staff is just beginning, and we have every confidence that her dedication, skills, and warm personality will contribute significantly to our team’s success. As she continues to grow and develop, we anticipate great achievements and a bright future ahead for Sofia in her professional endeavors.

EDUCATIONAL BACKGROUND

Degree: Bachelor of Science in Business Administration Major in Marketing Management

Level: Graduate

EMPLOYMENT HISTORY

Business Name: User Experience Research Singapore

Position: Student Intern

Date of Employment: June 2023 – October 2023

Business Name: Concentrix

Position: Student Intern

Date of Employment: January 2023 – May 2023

SKILL SET SUMMARY

English Listening

English Composition