PLACED WITH CLIENT
PERSONAL DETAILS
Name: Frederick Laius Carale
| Date of Birth | Gender | Marital Status |
|---|---|---|
| 29 November, 1994 | Male | Single |
Interview with Frederick
SUITABLE ROLE/S
Frederick is suitable for an administrative assistant role.
Education
Bachelor of Science in Computer Science (completed 2 years)
Experience
- Voice Transcriptionist – 3 years & 6 months
- Business Process Associate – 1 year & 11 months
- Customer Service Representative – 1 year & 2 months
- Property Management Administration Assistant – 7 months
Strengths
Frederick, known as “Fred” by his friends, is a laid-back and quiet person. He has over 5 years of work experience under his belt, before he joined Affordable Staff. He has a good command of the English language in written and spoken forms.
He worked as a customer service representative, where he was responsible for handling inquiries and sales. He also handled complaints and minor trouble-shooting for his customers. This role developed his communication, problem-solving, analytical, and multi-tasking skills.
Fred then worked as a transcriptionist, where he was responsible for transcribing audio files. This role greatly enhanced his listening skills and made him keen on following instructions as specified by his client.
He also worked as a business process associate, where he was responsible for transcribing court-related documents. He may not know a lot of things that were needed for him to perform this role but he compensated for it with his willingness to learn. He also took the risk and made sure to deliver good results. This role honed his organisational skills and his eye for detail.
Presently, he’s an administrative assistant for a real estate company in Australia. He’s adept at using the common tools and databases used in property management, such as PropertyME, Rental Q, Realworks, TICA, Dropbox, DocuSign, Microsoft Outlook, and Adobe Acrobat DC.
Fred, though timid, is determined. He is a problem solver, a multi-tasker and a great team player. He will make a great addition to your team as an admin assistant.
Other Information
Fred loves music. He sings and plays the guitar. He does this whenever he spends time with his son.
When he is not spending time with him, he plays some mobile and computer games with his friends as his way of destressing.
EMPLOYMENT HISTORY
Business name: Affordable Staff
Position: Property Management Administration Assistant
Date of Employment: February 2022 – present
Duties & Responsibilities:
- Creating tasks for lease renewals
- Preparing change of tenancy forms
- Creating smoke alarm job orders for lease renewal and new tenancy
- Processing new applications for approved tenants
- Creating entry notices for trade suppliers
- Preparing pet approval and pet agreement forms
- Performing TICA checks for new tenant applications
- Doing rental reference checks for new and vacating tenants
- Sending intention to leave forms to vacating tenants and intention to sell notices to tenants
- Performing data entry tasks
- Filing emails
Business name: AMDATEX Silay Inc
Position: Voice Transcriptionist | Business Process Associate
Date of Employment: September 2018 – March 2021 | April 2015 – March 2017
Business name: Convergys
Position: Customer Service Representative
Date of Employment: June 2017 – August 2018
Skill Set Summary
English Listening
English Composition
DISC
VAK
