PLACED WITH CLIENT

PERSONAL DETAILS

Name: Joshua Dominic Blanco

Date of BirthGenderMarital Status
28 September, 1995MaleSingle

Interview with Joshua

SUITABLE ROLE/S

Joshua is suitable for an administrative assistant role.

Education

Bachelor of Science in Electronics Engineering

Experience

  • Line Technician – 9 months
  • Field Service Engineer – 4 months
  • NOC/Tech Support – 3 months
  • Customer Service Representative – 1 month

Strengths

Joshua is friendly, cheerful, and engaging. He has almost 2 years of work experience in various industries. He has a good command of the English language in written and spoken forms.

He worked the longest as a line technician. He was responsible for conducting routine maintenance checks. He monitored the control processes and ran diagnostic tests with products and equipment. He created a comprehensive report for resolution methods.

Joshua also became a field service engineer. He created, installed, and repaired technology-related equipment. He worked with private clients for the company and catered to one of the major Internet providers in the country. And then as a tech support, where he handled tickets about billing and voice-over-Internet protocol call analysis, he provided customer support in matters related to phones and calls. He assisted the senior technical support experts in handling and resolving complex call analyses and issues. He also worked as a customer service representative for a call center in the city.

Joshua’s overall experience honed his communication, problem-solving, and multitasking skills. He is highly organised and analytical, works well with a team, and with a keen eye for detail. He would make a great addition to your team as an administrative assistant.

Other Information

Joshua is a music enthusiast and likes to play the guitar and keyboard. He also engages in some physical activity like badminton. He also enjoys playing computer games.

EMPLOYMENT HISTORY

Business name: Ireply Bacolod Inc

Position: NOC/Technical Support

Date of Employment: October 2021 – January 2022

Business name: Traceserv Inc

Position: Field Service Engineer

Date of Employment: May 2021 – September 2021

Business name: iQor

Position: Customer Service Representative

Date of Employment: April 2018 – May 2018

Business name: ON Semiconductor Cebu

Position: Line Technician

Date of Employment: August 2016 – February 2017

Business name: HGST Philippines Corp

Position: Line Technician

Date of Employment: July 2015 – October 2015

Skill Set Summary

English Listening

English Composition