PLACED WITH CLIENT

Cheri, known for her passion for reading books, hiking, and dancing, is an energetic and dedicated individual. Cheri brings a wealth of experience and enthusiasm to her role. A former football varsity player, she enjoys engaging in various sports such as taekwondo, soccer, and track and field. Cheri also has a talent for declamation and enjoys spending time with kids, highlighting her nurturing and versatile nature. With a Bachelor of Science in Psychology, she combines her academic knowledge with practical skills, making her an excellent fit for the real estate industry.

Onboarding Training and Assessment

At Affordable Staff, we aim for each team member to possess a robust understanding of administrative tasks and a deep appreciation and comprehension of Australian business practices and cultural nuances, ensuring they are exceptionally well-prepared to support their clients effectively. While this training starts with real estate, the skills acquired provide a comprehensive overview of general admin competencies, ensuring that trainees are versatile and capable of supporting a wide range of administrative tasks.

Cheri is equipped with specialised knowledge and skills tailored to the Australian real estate industry. Her training began with an introduction to the fundamentals of real estate in Australia, including viewing videos and reading articles to understand the market’s nuances. Practical exercises like processing property management tasks such as invoices, lease agreements, and routine inspections are central to the curriculum.

These exercises familiarise Cheri with common real estate procedures and hone her data entry and organisational skills, which are crucial for maintaining accurate records and managing properties efficiently.

Affordable Staff Tools Training

Tools training is an integral part of the General Admin training program, ensuring our team members gain proficiency in essential software used in day-to-day operations. Cheri was introduced to LastPass for password management, Outlook for email and calendar organisation, TechSmith for capturing and recording, Hubstaff for time tracking, Zoom and Teams for virtual communication, OneDrive for file management, and Trello for project management.

Each session combined theoretical instruction with practical, hands-on activities, allowing Cheri to apply the learnings immediately. She is knowledgeable on how to securely manage passwords, organise and categorise emails, capture and share visual content, track work time and productivity, conduct and manage virtual meetings, handle cloud storage, and manage projects effectively. This comprehensive approach ensures Cheri is well-equipped to handle a variety of tools, leading to increased efficiency and task productivity.

Additional Tools Proficiency

Prior to our onboarding training, Cheri was identified as proficient with the following tools and software:

• Basic Knowledge: Pixlr
• Limited Experience: Microsoft Forms, Adobe Photoshop, Google Fonts
• Practical Application: Canva
• Advanced: Microsoft Word, Excel, PowerPoint, Outlook, OneNote, Publisher, Teams, To Do, OneDrive, SharePoint.

Additional Skills and Notable Experience

Cheri brings a diverse range of work experiences to her role at Affordable Staff. She has served as an administrative assistant for a public office, a public relations associate for a local restaurant, a property specialist for a real estate company, a client support specialist for an outsourcing solutions company, an analyst and researcher at a joint intel task force, and a front office associate at a hotel. These roles have honed her communication and problem-solving skills, making her a valuable asset to any team.

She has been a valuable member of Affordable Staff since September 2023, working within the real estate/property management space. She assists her clients with a range of tasks, ensuring smooth operations and efficient property management. Her tasks include:

• Client Enquiries and Communication
  • Working on pending enquiries
  • Updating lease renewals
• Property Management
  • Updating property condition reports
  • Processing application breakdowns
• Lease Administration
  • Drafting and renewing lease agreements

Client Feedback

“During the time Cheri was working with our company we found her communication and interactions with our team to be prompt and to a high standard. Cheri had fantastic attention to detail, communicated openly, and was always kind and respectful when interacting with her peers. She took on feedback well and with more training and better structure from us as the client, I believe she would be an asset to any business.”

Learning Ability and Work Proficiency

Cheri is a steady worker who shows continuous progress in her work. She is diligent, conscientious, and capable of working independently. Cheri adapts quickly to existing systems and workflows, works well with recorded instruction videos, and follows instructions with ease. Her ability to communicate effectively, both verbally and in writing, is complemented by her diplomatic approach. Cheri is highly autonomous, well-organised, and proactive in seeking feedback and improving her skills.

Interpersonal Skills and Personal Characteristics

Cheri is gentle, charming, and thoughtful, making her a pleasure to work with. Her persevering nature and readiness to accept responsibility showcase her eagerness and enterprising spirit. Versatile and resourceful, she is earnest and methodical in her work. Cheri is harmonious and humble, fostering a cooperative work environment. Her courteous, easy-going demeanor and consistent work ethic make her a reliable and steady contributor to any team.

Suitability

Cheri is greatly suitable for any general real estate, property management, or general administrative position, including voice roles.

Why Cheri is Suitable for the Role

Cheri is an ideal candidate for the role due to her quick adaptation to changes and her serious approach to tasks. Her comprehensive training, diverse experience, and strong interpersonal skills make her exceptionally well-prepared to support clients effectively in the Australian real estate space. Cheri’s ability to work autonomously, coupled with her proactive attitude and resourcefulness, ensures she will excel in her new role.