PLACED WITH CLIENT
PERSONAL DETAILS
Name: Cecille Dela Cruz
Date of Birth | Gender | Marital Status |
---|---|---|
5 August, 2000 | Female | Single |
Interview with Cecille
ABOUT CECILLE
Cecille, an enthusiastic newcomer to the Affordable Staff team, brings a fresh perspective and an eagerness to excel in her role. While new to the workforce, Cecille’s training and skills acquired during her time with us have proven her to be an ideal fit for our General Administrative role, which may include client interactions.
Professional Background:
Cecille holds a Bachelor of Science degree with a major in Marketing Management, demonstrating her passion for strategic thinking and effective communication. Before joining Affordable Staff, she was a customer service representative in a call center for nearly 2 years, where she handled a variety of accounts, honing her communication and problem-solving abilities. Additionally, she gained hands-on experience as an admin assistant during her on-the-job training at a local university.
Skills and Interests:
Cecille’s diverse skill set reflects her adaptability and curiosity. In her personal life, she enjoys Korean dramas and spends quality time with her four cats. Beyond her household chores, she has a penchant for photography, social media marketing, and sewing, and is an avid reader of webtoon manga.
Interpersonal Skills:
Cecille exudes confidence in her interactions, making her a reliable and approachable team member. Her analytical mindset, coupled with her exceptional attention to detail, ensures that she approaches tasks meticulously and with precision.
Personality Traits:
Cecille’s keen eye for detail is evident in her work, where she consistently strives for excellence. Her ability to adapt quickly to existing systems and workflows showcases her autonomy and self-starting attitude.
Communication Skills:
Cecille possesses strong verbal and written communication skills, a crucial asset in any administrative role. Her ability to convey ideas clearly and her receptivity to feedback enable effective collaboration and continuous improvement.
Work Supervision:
Cecille’s capacity to work independently, combined with her organisational skills, allows her to manage tasks efficiently. Her high level of autonomy makes her a proactive and results-oriented team member.
Organisation:
Highly organised by nature, Cecille thrives in maintaining order and structure in her work. Her attention to detail ensures that no aspect is overlooked, contributing to the overall success of her projects.
Areas of Opportunity:
Cecille’s only area of opportunity is her tendency to compare herself to others, often pressuring herself to match the pace of those around her. Recognising this characteristic is the first step toward personal growth, and Cecille is actively working to overcome this challenge.
Suitability:
Cecille’s impressive skill set, coupled with her openness to feedback and quick adaptability, positions her as an outstanding fit for any general administrative position that may involve client interactions. Her commitment to personal growth and dedication to her role make her a valuable asset to our organisation.
Additional Trainer Feedback:
Cecille’s receptivity to feedback stands as one of her greatest assets. This quality allows her to adapt to changes and address her areas for improvement at an impressive pace.
Additional Behavioral Traits:
Cecille’s careful and thorough approach to tasks underscores her commitment to excellence, contributing positively to her overall performance.
Current Employment with Affordable Staff – Cecille
Cecille has been an invaluable member of the Affordable Staff team since September 2023, specialising in the real estate and property management sector. Her role involves a wide range of tasks aimed at ensuring efficient operations and excellent service delivery. Here is a breakdown of her primary responsibilities:
- Email Communication and Documentation
- Answering and forwarding tenant and owner inquiries via email.
- Completing and updating requests sent via email promptly.
- Sending notices to tenants, owners, and strata as needed.
- Property Management and Lease Administration
- Adding new tenants to leasing properties and updating records.
- Drafting lease renewals, casual leases, and new leases accurately.
- Processing vacate/outgoing tenants efficiently.
- Creating bond links, finalising bonds, and managing bond-related tasks.
- Supplier Coordination and Maintenance
- Booking and sending work orders to suppliers for property maintenance.
- Adding new contacts or suppliers to the property management software.
- Processing tenant pet applications.
- Completing tenant reference checks.
- Running leased property reports for data analysis.
- Administrative and Compliance Tasks
- Converting bills to invoices and processing them for approval.
- Sending strata by-laws emails to tenants and owners, ensuring compliance.
- Sending meeting agendas and minutes to property owners for transparency.
- Booking entry inspections and maintaining inspection records.
- Taking out landlord insurance policies to protect property interests.
In Cecille, Affordable Staff welcomes a diligent, adaptable, and detail-oriented team member. Her educational background, combined with her work experience and dedication to continuous improvement, make her an excellent candidate for any administrative role with client interactions. We eagerly anticipate Cecille’s contributions to our organisation as she embarks on this exciting journey with us.
EMPLOYMENT HISTORY
Business name: Affordable Staff
Position: Property Management Administrative Assistant
Date of Employment: September 2023 – present
Business name: STI West Negros University
Position: Student Intern
Date of Employment: April 2023 – June 2023
Business name: Concentrix
Position: Customer Service Representative
Date of Employment: May 2022 – December 2022
Business name: Ubiquity Global Services
Position: Customer Service Representative
Date of Employment: August 2021 – April 2022
Business name: Transcom Worldwide
Position: Customer Service Representative
Date of Employment: June 2019 – February 2020
SKILL SET SUMMARY
English Listening
English Composition
DISC
VAK