PLACED WITH CLIENT

Nesla is an enthusiastic and detail-oriented professional. She holds a Bachelor of Arts in Interdisciplinary Studies and enjoys reading books, listening to music, and watching Korean dramas. Nesla is passionate about K-pop and loves collecting photocards, which reflects her appreciation for organised and creative pursuits.

Onboarding Training and Assessment

At Affordable Staff, we aim for each team member to possess a robust understanding of administrative tasks but also have a deep appreciation and comprehension of Australian business practices and cultural nuances, ensuring they are exceptionally well-prepared to support their clients effectively. While this training starts with real estate, the skills acquired provide a comprehensive overview of general admin competencies, ensuring that trainees are versatile and capable of supporting a wide range of administrative tasks.

Affordable Staff understands that residential tenancy agreements vary by state, our basic training covers general principles across different locations in Australia, and we emphasise the importance of client-specific training to address unique requirements.

Nesla is equipped with specialised knowledge and skills tailored to the Australian real estate industry. Nesla’s training began with an introduction to the fundamentals of real estate in Australia, including viewing videos and reading articles to understand the market’s nuances. Practical exercises like processing property management tasks like invoices, lease agreements, and routine inspections are central to the curriculum.

These exercises familiarise Nesla with common real estate procedures and hone their data entry and organisational skills, which are crucial for maintaining accurate records and managing properties efficiently.

Affordable Staff Tools Training

Tools Training is an integral part of the General Admin training program, ensuring our team members gain proficiency in essential software used in day-to-day operations. Our team members were introduced to LastPass for password management, Outlook for email and calendar organisation, TechSmith for capturing and recording, Hubstaff for time tracking, Zoom and Teams for virtual communication, OneDrive for file management, and Trello for project management.

Each session combines theoretical instruction with practical, hands-on activities, allowing Nesla to apply the learnings immediately. Nesla is knowledgeable on how to securely manage passwords, organise and categorise emails, capture and share visual content, track work time and productivity, conduct and manage virtual meetings, handle cloud storage, and manage projects effectively.

Additionally, time permitting, Nesla and all team members receive an overview of property management tools like Property Tree, Property Me, Console, DocHub, FileSmart, DocuSign, Adobe Acrobat, Console Gateway, 1Form, Inspection Manager, REST Professional, Palace, Maintenance Manager, Realworks, and CoreLogic.

This comprehensive approach ensures Nesla is well-equipped to handle the variety of tools, leading to increased efficiency and task productivity.

Additional Skills and Notable Experience

Nesla’s previous experience includes working as an intern at a local hospital, which enhanced her ability to handle diverse administrative tasks. She also co-owned an online clothing shop for over two years, which helped her develop strong communication, problem-solving, and customer service skills.

Nesla has been a dedicated and committed employee at Affordable Staff since February 2024. In her role within the Real Estate/Property Management space, she has contributed significantly to her client’s success by accomplishing a wide range of tasks, including:

• Property Maintenance and Cross-Checking
  • Cross-checking maintenance job orders and invoices
  • Organising maintenance invoices every 15th and 30th of the month
  • Adding maintenance questions for cleaners in the internal system
  • Cross-checking text ads to ensure features listed are accurate
• Photo and Data Management
  • Tagging of property photos at HomHero
  • Adding photos of holiday properties in HomHero and Ipropertyexpress
  • Identifying key features of properties
  • Sending departures to bird eye via email
  • Updating master sheet
  • Creating holiday booklets
• Reporting and System Updates
  • Doing system updates related to property ads and ensuring cross-checks on ad features
  • Adding property managers in Inspection Express as part of system updates
  • Checking messages in AirBnB
  • Receiving calls from guests/creditors

Learning Ability and Work Proficiency

Nesla is a steady and diligent worker who consistently seeks to improve her performance. She quickly adapts to new systems and workflows, often asking clarifying questions to ensure she fully understands tasks before proceeding. Her ability to follow instructions, whether through recorded videos or hands-on practice, is commendable. Nesla requires minimal supervision and maintains a high level of organisation in her work, making her a reliable and self-sufficient team member.

Interpersonal Skills and Personal Characteristics

Nesla’s calm and cheerful demeanor makes her approachable and easy to work with. She is friendly and sociable, fostering a positive working environment. Her confidence and enthusiasm for her role reflect her readiness to take on responsibilities. Nesla’s methodical and systematic approach to tasks ensures that she remains organised and capable, while her sincerity and steady energy allow her to handle challenges with composure.

Suitability

Nesla is greatly suitable for any general real estate, property management, or general administrative position, as well as voice roles and basic social media tasks.

Why Nesla is Suitable for the Role

Nesla’s combination of technical proficiency, strong work ethic, and friendly interpersonal skills makes her an excellent candidate for real estate administration. Her ability to quickly adapt to new systems, alongside her organised approach to managing tasks, ensures she will be a valuable asset to any team. Her enthusiasm for learning, coupled with her capacity to work with minimal supervision, makes her well-suited to the challenges of real estate management.