PLACED WITH CLIENT

Yobhel, is a new member of the Affordable Staff team. With a Bachelor of Science in Nursing and experience as an intern in three local hospitals, Yobhel has successfully transitioned to the virtual assistant industry, proving to be an excellent fit for the Mortgage Broking Assistant role.

Professional Background:

Yobhel holds a Bachelor of Science in Nursing and has completed internships at three different local hospitals. Although her academic and professional background is far from the virtual assistant industry, her training with Affordable Staff has demonstrated her suitability and effectiveness in the Mortgage Broking Assistant role.

Skills and Interests:

She enjoys watching Netflix and reading books, particularly fantasy fiction. Her analytical nature and attention to detail have been highlighted during her training. She is highly detail-oriented, which is crucial for the precision required in mortgage broking tasks.

Interpersonal Skills:

She is professional and mature in her interactions. Her ability to adapt quickly to existing systems and workflows and to work well with recorded instructional videos underscores her capability to handle tasks efficiently and effectively with minimal supervision.

Personality Traits:

She is highly analytical and detail-oriented. Her attention to detail ensures accuracy and reliability in her work. She is also receptive to feedback and demonstrates professionalism in owning up to and learning from any mistakes.

Communication Skills:

She has strong written and verbal communication skills. She is clear and concise in her communication, which is essential for understanding and executing tasks correctly.

Work Supervision:

She requires minimal supervision. She adapts quickly to systems and workflows and works well with recorded instructional videos, making her an efficient and self-sufficient team member.

Organisation:

She is highly organised, ensuring that tasks are completed systematically and efficiently. Her organisational skills contribute to her ability to manage multiple responsibilities effectively.

Areas of Opportunity:

She is encouraged to maintain her drive to improve while working with clients. She should never hesitate to ask for help or clarification when confused with any of her tasks. Familiarising herself with the processes and documents for her tasks is recommended to enhance her performance further.

Suitability:

Yobhel is greatly suitable for the Mortgage Broking Assistant role. She complies with policies, has no behavioral or attitude issues, and is highly receptive to feedback. Her professionalism and efficiency make her a valuable asset to the team.

Additional Trainer Feedback:

Yobhel has been recommended to familiarise herself with the processes and documents related to her tasks. She should communicate or clarify any confusion with instructions to ensure accuracy and efficiency.

Additional Behavioral Traits:

She is efficient and effective in her role, demonstrating a high level of competence and reliability.

Yobhel’s transition from nursing to the virtual assistant industry has been seamless, thanks to her training with Affordable Staff. Her analytical skills, attention to detail, and organisational abilities make her an excellent fit for the Mortgage Broking Assistant role. We are confident in her ability to contribute significantly to our team and clients.