PLACED WITH CLIENT

Lourden, fondly known as “Den,” is a dedicated individual with a strong academic background and a passion for learning. She has completed 2.5 years of a Bachelor of Science in Accountancy and holds a Bachelor of Science in Management Accounting. Lourden enjoys reading books, hanging out with friends over coffee, playing video games, and drumming. Her personal interests and hobbies reflect her well-rounded personality and her ability to balance work with leisure.

Onboarding Training and Assessment

At Affordable Staff, we ensure that every team member possesses a robust understanding of administrative tasks while also appreciating Australian business practices and cultural nuances. This dual focus ensures they are exceptionally well-prepared to support their clients effectively. All our VAs begin with general admin training, focusing on real estate, providing valuable context for working with Australians, and a comprehensive overview of general admin competencies. This foundational training ensures that trainees are versatile and capable of supporting a wide range of administrative tasks.

Our training program for Accounts Virtual Assistants encompasses a comprehensive suite of topics essential for proficient financial administration. The curriculum begins with foundational bookkeeping tests and a basic accounting refresher, followed by specialised modules on an introduction to Australian accounting and taxation. Trainees delve into business activities and entity reporting within Australia, learn the basics of accounting ledgers, and get acquainted with various accounting software, including Xero and MYOB. The program includes detailed steps for setting up and using these tools, covering everything from bank feeds to payroll compliance and invoice creation. VAs gain hands-on experience by processing various tasks in Xero, ensuring practical application of their learning.

Additionally, the training addresses taxation topics, including types of taxes, regulations, and laws specific to individuals and businesses in Australia. The final segment includes a thorough assessment and certifications in Xero and MYOB, ensuring that trainees are well-prepared for real-world accounting tasks. This comprehensive approach ensures our VAs are highly skilled in both general administrative support and specialised accounting functions, making them invaluable assets to their clients.

Affordable Staff Tools Training

Tools Training is a crucial part of our training program, ensuring our team members gain proficiency in essential software used in daily operations. Our team members are introduced to LastPass for password management, Outlook for email and calendar organisation, TechSmith for capturing and recording, Hubstaff for time tracking, Zoom and Teams for virtual communication, OneDrive for file management, and Trello for project management.

For those completing our Accounting Foundations course, we place a significant emphasis on Xero and MYOB. Accounting VAs spend considerable time honing their skills through practice and repetition using these tools, ensuring they become highly adept and efficient. Prior to our onboarding training, She was identified as proficient with MS Office, Google Apps, and SAP Business One, further enhancing her capability to deliver excellent support.

Additional Skills and Notable Experience

Lourden is has had her on-the-job training at the Bacolod City government center. Her main tasks included encoding and processing employees’ vouchers and filing the city’s land titles. This experience has provided her with practical knowledge and skills that are valuable in her current role.

Learning Ability and Work Proficiency

She has demonstrated remarkable learning ability and work proficiency. She possesses a logical, critical, and keen mind, which aids her in quickly adapting to new systems and workflows. Her communication skills are commendable, with good written and verbal abilities. She follows instructions effectively and requires minimal supervision, making her a highly autonomous self-starter. Lourden is highly organised and enjoys learning about new AU tax concepts, although she feels that her accounting skills may need more reinforcement and specific training.

Interpersonal Skills and Personal Characteristics

She is a calm and well-behaved individual, quick to take initiative and eager to accept responsibility. She is smart and efficient, and shows a keen interest in her work. Her systematic approach to tasks and her friendly nature make her a pleasure to work with. Her logical and critical mind, coupled with her good written and verbal communication skills, make her a valuable team member. She is highly organised and has demonstrated the ability to adapt quickly to existing systems and workflows.

Suitability

Lourden is greatly suitable for any general accounts or general administrative position and is also well-suited for voice roles.

Why Lourden is Suitable for the Role

Her extensive academic background, practical experience, and robust training make her an excellent fit for the role of an admin team member in the Australian Accounting space. Her intelligence, goal-oriented approach, and proficiency in accounting software, combined with her excellent interpersonal skills, ensure that she will be a valuable asset to any team. Lourden’s diligence, conscientiousness, and enthusiasm shine through in her work, making her exceptionally well-prepared for this role.