Team Member Ready for Placement

Precious is a graduate of Electrical Engineering Technology who enjoys reading books, watching movies, and listening to music during her free time. She has gained professional experience across customer service, retail operations, and influencer marketing coordination, where she developed strong communication, organisational, and data management skills. Through her previous roles, she has demonstrated reliability, professionalism, and the ability to work independently while handling client communications, reports, and administrative responsibilities. Her calm and composed nature, combined with her eagerness to learn and steady work ethic, makes her a promising addition to the Australian real estate administrative space.

Onboarding Training and Assessment
At Affordable Staff, we aim for each team member to possess a robust understanding of administrative tasks but also have a deep appreciation and comprehension of Australian business practices and cultural nuances, ensuring they are exceptionally well-prepared to support their clients effectively. While this training starts with real estate, the skills acquired provide a comprehensive overview of general admin competencies, ensuring that trainees are versatile and capable of supporting a wide range of administrative tasks.

Affordable Staff understands that residential tenancy agreements vary by state. Our basic training covers general principles across different locations in Australia, and we emphasise the importance of client-specific training to address unique requirements.

She is equipped with specialised knowledge and skills tailored to the Australian real estate industry. Her training began with an introduction to the fundamentals of real estate in Australia, including viewing videos and reading articles to understand the market’s nuances. Practical exercises, like processing property management tasks like invoices, lease agreements, and routine inspections, are central to the curriculum.

These exercises familiarise her with common real estate procedures and hone their data entry and organisational skills, which are crucial for maintaining accurate records and managing properties efficiently.

Affordable Staff Tools Training
Tools training is an integral part of the General Admin training program, ensuring our team members gain proficiency in essential software used in day-to-day operations. Our team members were introduced to LastPass for password management, Outlook for email and calendar organisation, TechSmith for capturing and recording, Hubstaff for time tracking, Zoom and Teams for virtual communication, OneDrive for file management, and Trello for project management.

Each session combines theoretical instruction with practical, hands-on activities, allowing her to apply the learnings immediately. She is knowledgeable on how to securely manage passwords, organise and categorise emails, capture and share visual content, track work time and productivity, conduct and manage virtual meetings, handle cloud storage, and manage projects effectively.

Additionally, time permitting, she and all team members receive an overview of property management tools like Property Tree, Property Me, Console, DocHub, FileSmart, DocuSign, Adobe Acrobat, Console Gateway, 1Form, Inspection Manager, REST Professional, Palace, Maintenance Manager, Realworks, and CoreLogic.

This comprehensive approach ensures she is well-equipped to handle a variety of tools, leading to increased efficiency and task productivity.

Additional Tools Proficiency
Prior to her training with us, Precious had already learned and gained experience with the following tools and software:

• Advanced: Word, Excel, PowerPoint
• Practical Application: Outlook, Publisher, Teams, OneDrive, Forms
• Limited Experience: Access, Canva, AutoCAD, Adobe Fonts, Google Fonts, Trello, Hubstaff, LastPass, QuickBooks
• Basic Knowledge: Pixlr

Additional Skills and Notable Experience
Precious has built experience across customer service, retail operations, and influencer marketing coordination through several years of work in both customer-facing and administrative roles.

• Worked in customer service, retail operations, and influencer marketing coordination roles over several years
• Experienced in client communication, email coordination, and reporting tasks
• Skilled in data management and maintaining organised records using Google Spreadsheets
• Coordinated influencer collaborations across the US, Europe, and Asia for an electronics company
• Managed campaign tracking, shipment concerns, delays, and issue resolution with influencers and clients
• Familiar with using TikTok Shop tools, Instagram business tools, Gmail, and online communication platforms
• Experienced in handling confidential client and influencer information with professionalism and discretion
• Developed strong multitasking, organisational, and problem-solving skills in fast-paced and remote work environments
• Able to work independently while coordinating with overseas-based teams through virtual meetings and online communication
• Gained strong customer service and transaction-handling experience through bakery and café/restaurant roles

Learning Ability and Work Proficiency
She has an analytical and rational approach to work and demonstrates steady progress as she gains exposure to new tasks and processes. She is a diligent and conscientious worker who listens actively, communicates clearly, and shows determination in completing her responsibilities. While she may need a little time to absorb unfamiliar processes, she learns effectively through hands-on practice and consistently shows eagerness to improve. She requires minimal supervision, remains well organised in her work, and has displayed receptiveness to feedback throughout her training and assessment period.

Interpersonal Skills and Personal Characteristics
She presents herself as calm, composed, and mature, allowing her to work harmoniously with others in a professional environment. She is responsible, dependable, and willing to take ownership of her tasks while maintaining a modest and amiable attitude toward colleagues and clients. Her steady and earnest approach to work, combined with her resourcefulness and enterprising mindset, enables her to adapt well to different situations while maintaining professionalism and cooperation within a team setting.

Suitability
Precious is greatly suitable for any general real estate, property management, or general administrative position, as well as voice roles.

Why Precious is Suitable for the Role
Precious is a strong fit for the Australian real estate administrative role because of her combination of administrative experience, customer communication skills, and organised work approach. Her background in influencer marketing coordination strengthened her ability to manage data, communicate professionally through emails and reports, and coordinate tasks efficiently while working independently in a remote setup. Combined with her calm and responsible nature, willingness to learn, and steady progress during training, she has shown the potential to become a reliable and effective support team member for clients in the real estate industry.