PLACED WITH CLIENT

Rena is quite conversant and organised. She has over 6 years of work experience in various industries. She has a good command of the English language in written and spoken forms.

She started her career as a cashier, trainer, and team leader at one of the most popular food chains in the country. As a cashier, she was responsible for safekeeping the register, as well as taking orders and billing their customers. She also helped out in cleaning and serving dishes if they were short of staff. Her hard work was recognised; thus she became a trainer, where she initiated and mentored new hires on what needed to be done. After that, she became a team lead and handled the entire team on their work schedule. She catered to the customers’ complaints or inquiries, as well as the employees’.

Rena was a bit curious about the call center industry, so she left the food industry and became a customer service representative. Here, she addressed inquiries and complaints about the products and services offered by the account. She answered the customers’ queries about their bill charges or troubleshot services that were not working.

Rena’s overall experience both in the food and call center industries turned her into a determined, flexible, and capable person. She is analytical, organised, as well as a problem solver and multitasker. She is keen on details and works well with a team. She would make a great addition to any team as an admin assistant.