PLACED WITH CLIENT

PERSONAL DETAILS

Name: Christine Chiu

Date of BirthGenderMarital Status
30 May, 1992FemaleSingle

Interview with Christine

ABOUT CHRISTINE

Christine, known affectionately as Tin, brings a wealth of experience and a dedicated work ethic to every role she undertakes. She embarked on her professional journey by initially pursuing a degree in Management Accounting. However, her passion led her to pivot towards Tourism Management, where she successfully graduated. She has cultivated a diverse skill set throughout her career. Her tenure in various customer service roles has honed her communication and organisational abilities. Now, as an integral part of the Affordable Staff team, she continues to excel in her administrative responsibilities within the real estate domain.

Work History:

Before Affordable Staff, her journey in customer service commenced with a 4-month stint at a call center before she transitioned to a commercial airline, where she served as a customer service agent for over three years across two separate periods. Her dedication and proficiency led her to assume roles of increasing responsibility, culminating in nearly six years as a senior customer service agent at an international airport abroad.

Personal Details:

She finds solace in the comfort of her home, indulging in her interests in Korean dramas, music, and Netflix during her leisure time.

Personality and Traits:

Her demeanor is marked by a reserved yet confident disposition, which blossoms as familiarity grows. She exhibits analytical prowess and meticulous attention to detail, coupled with a natural inclination towards reliability.

Skills and Communication:

She possesses strong written and verbal communication skills, a testament to her extensive customer-facing experience. Her ability to follow instructions diligently, coupled with a knack for organisation, underscores her effectiveness in administrative tasks.

Supervision and Organisation:

Requiring minimal supervision, she navigates tasks with precision and efficiency. Her highly organised nature ensures that responsibilities are fulfilled with meticulous care and attention.

Current Employment with Affordable Staff:

As a valued member of the Affordable Staff team since January 2023, she plays a pivotal role in our real estate operations. Her responsibilities encompass a range of crucial tasks, including tenant management, financial administration, and property advertising. Her meticulous approach and organisational acumen ensure that every task is executed with precision and efficiency, contributing significantly to the smooth functioning of our operations. Her tasks include:

  1. Tenant Management:
    • Processing tenant applications
    • Entering new tenancy data into the database
    • Drafting lease agreements and managing renewals
  2. Financial Administration:
    • Drafting bond variations and scheduling bond invoicing
    • Assigning invoices to property managers
    • Locating and receipting payments in the CRM
  3. Property Advertising and Reservation Management:
    • Updating advertised properties on the website
    • Processing Airbnb reservations and invoices
    • Managing short-stay invoicing

Christine is an adept communicator with over 8 years of diverse work experience. Her extensive customer service background has honed her problem-solving, crisis management, and multitasking skills. With a strong command of English, both written and verbal, her adaptability and organisational prowess make her an excellent fit for any administrative assistant role.

EDUCATIONAL BACKGROUND

Degree: Bachelor of Science in Tourism Major in Travel and Cruise Management

Level: Graduate

Degree: Bachelor of Science in Management Accounting

Level: Completed 1 semester

EMPLOYMENT HISTORY

Business Name: Affordable Staff

Position: Real Estate Virtual Assistant

Date of Employment: January 2023 – Present

Business Name: Hamad International Airport

Position: Customer Service Agent | Senior Customer Service Agent

Date of Employment: September 2017 – October 2022

Business Name: Jethandler Asia Services, Inc.

Position: Customer Service Agent

Date of Employment: March 2017 – August 2017

Business Name: PAL Express

Position: Customer Service Agent

Date of Employment: November 2013 – July 2016

Business Name: Transcom Worldwide

Position: Customer Service Representative

Date of Employment: July 2013 – November 2013

SKILL SET SUMMARY

English Listening

English Composition