PLACED WITH CLIENT

Aizel holds a Bachelor of Science in Management Accounting, demonstrating her strong foundation in financial management and accounting principles. She has a deep passion for creative activities. She loves watching anime, painting, drawing, and cartoons, which reflect her artistic nature.

Onboarding Training and Assessment

At Affordable Staff, we aim for each team member to possess a robust understanding of administrative tasks but also have a deep appreciation and comprehension of Australian business practices and cultural nuances, ensuring they are exceptionally well-prepared to support their clients effectively. While this training starts with real estate, the skills acquired provide a comprehensive overview of general admin competencies, ensuring that trainees are versatile and capable of supporting a wide range of administrative tasks.

Affordable Staff understands that residential tenancy agreements vary by state, our basic training covers general principles across different locations in Australia, and we emphasise the importance of client-specific training to address unique requirements.

She is equipped with specialised knowledge and skills tailored to the Australian real estate industry. Her training began with an introduction to the fundamentals of real estate in Australia, including viewing videos and reading articles to understand the market’s nuances. Practical exercises like processing property management tasks like invoices, lease agreements, and routine inspections are central to the curriculum.

These exercises familiarise Aizel with common real estate procedures and hone their data entry and organisational skills, which are crucial for maintaining accurate records and managing properties efficiently.

Affordable Staff Tools Training

Tools Training is an integral part of the General Admin training program, ensuring our team members gain proficiency in essential software used in day-to-day operations. Our team members were introduced to LastPass for password management, Outlook for email and calendar organisation, TechSmith for capturing and recording, Hubstaff for time tracking, Zoom and Teams for virtual communication, OneDrive for file management, and Trello for project management.

Each session combines theoretical instruction with practical, hands-on activities, allowing her to apply the learnings immediately. She is knowledgeable on how to securely manage passwords, organise and categorise emails, capture and share visual content, track work time and productivity, conduct and manage virtual meetings, handle cloud storage, and manage projects effectively.

Additionally, time permitting, Aizel and all team members receive an overview of property management tools like Property Tree, Property Me, Console, DocHub, FileSmart, DocuSign, Adobe Acrobat, Console Gateway, 1Form, Inspection Manager, REST Professional, Palace, Maintenance Manager, Realworks, and CoreLogic.

This comprehensive approach ensures she is well-equipped to handle a variety of tools, leading to increased efficiency and task productivity.

Additional Tools Proficiency

Before joining Affordable Staff, she was identified as proficient with the following tools and software:

• Advanced: Microsoft Teams
• Practical Application: Microsoft Word, Excel, PowerPoint, OneDrive
• Limited Experience: Microsoft Outlook
• Basic Knowledge: Adobe Photoshop

Additional Skills and Notable Experience

She has notable experience balancing work and studies. She completed her degree in Management Accounting while working as a student assistant for over five years. During her internship at an accounting firm, she handled various administrative and financial tasks, including filing, performing bank errands, preparing financial statements, and submitting BIR forms. Additionally, she worked as a lead generator at a call center for a month, showcasing her adaptability and diverse skill set.

She has been working with Affordable Staff since August 2024 within the Real Estate/Property Management space where she assisted her client with the following tasks:

• Lease and Property Management
  • Processing water invoices
  • Scheduling routine inspections
  • Processing lease agreements and lease renewals
  • Entering details into condition reports
• Market Research and Analysis
  • Conducting comparative market analysis
  • Performing competitive market analysis and competitor research
  • Conducting rental property market research
  • Introducing and applying RPData
• Administrative Support and Maintenance Coordination
  • Processing maintenance requests and requests for approval forms
  • Managing and categorising emails
  • Managing and auditing databases

Learning Ability and Work Proficiency

She is a diligent and conscientious worker who shows continuous progress. She has good written communication skills and excels when given hands-on practice. She works well with minimal supervision, showcasing her autonomy and self-starting nature. She is highly organised, capable of following instructions with ease, and systematic in her approach. Her resilience and determination help her overcome challenges.

Interpersonal Skills and Personal Characteristics

She is a gentle and persevering individual, always ready to accept responsibility. She demonstrates brilliance and capability, showing keen interest and systematic organisation. Despite her modest demeanor, Aizel is able to cooperate well with others, making her a pleasant and effective team member. She is a diligent worker, continuously progressing in her tasks, and her conscientious nature ensures high-quality output.

Suitability

She is suitable for real estate/property management, including basic social media roles.

Why Aizel is Suitable for the Role

Her resilience and determination, coupled with her strong foundation in accounting and hands-on experience in administrative tasks, make her an excellent fit for the role. Her proficiency in essential tools, diligent work ethic, and ability to work autonomously ensure she can support her clients effectively in the Australian real estate space. Her blend of technical skills and personal attributes makes her a valuable asset to any team.