PLACED WITH CLIENT

Estelle is a dedicated and creative individual with a Bachelor of Science in Information Systems. Her diverse interests, including writing poetry, reading books, and creating digital graphic designs, reflect her strong analytical and imaginative mind. Estelle also enjoys jamming to K-pop music, playing the drums, and indulging in Korean dramas, which highlight her vibrant personality and love for cultural experiences. She brings her passion for continuous learning and her unique blend of technical and artistic skills to the workplace.

Onboarding Training and Assessment

At AffordableStaff, we aim for each team member to possess a robust understanding of administrative tasks and a deep appreciation and comprehension of Australian business practices and cultural nuances, ensuring they are exceptionally well-prepared to support their clients effectively. While this training starts with real estate, the skills acquired provide a comprehensive overview of general admin competencies, ensuring that trainees are versatile and capable of supporting a wide range of administrative tasks.

Estelle’s onboarding journey began with an introduction to the fundamentals of the Australian real estate market. This included viewing instructional videos and reading articles to gain a solid understanding of the industry’s unique characteristics. Through practical exercises, she engaged in tasks such as processing property management activities, handling invoices, preparing lease agreements, and managing routine inspections. These exercises not only provided her with hands-on experience but also sharpened her data entry and organisational abilities—essential skills for efficiently maintaining records and managing properties.

AffordableStaff Tools Training

Tools Training is an integral part of the General Admin training program, ensuring our team members gain proficiency in essential software used in day-to-day operations. Estelle was introduced to a range of tools, including LastPass for secure password management, Outlook for email and calendar organisation, TechSmith for capturing and recording content, Hubstaff for time tracking, Zoom and Teams for virtual communication, OneDrive for cloud-based file management, and Trello for project management.

Each training session blended theoretical knowledge with practical, hands-on activities, enabling her to immediately apply her learnings. She is now adept at managing passwords securely, organising and categorising emails effectively, capturing and sharing visual content, tracking work time and productivity, managing virtual meetings, handling cloud storage, and overseeing project timelines.

Additionally, Estelle received an overview of property management tools like Property Tree, Property Me, Console, DocHub, FileSmart, DocuSign, Adobe Acrobat, Console Gateway, 1Form, Inspection Manager, REST Professional, Palace, Maintenance Manager, Realworks, and CoreLogic, equipping her to manage a variety of tools crucial to the Australian real estate industry.

Additional Tools Proficiency

Prior to joining AffordableStaff, Estelle had already demonstrated proficiency in a wide array of tools and software. These include Trello, HTML, CSS3, PHP, MS Office, MS 365, Google Docs, Google Sheets, Flutter Programming, Photoshop, Canva, InDesign, Screaming Frog, and WordPress. Her familiarity with these tools further enhances her capability to deliver quality support in any administrative or real estate role.

Additional Skills and Notable Experience

Estelle brings with her valuable work experience as an IT Support Specialist as part of her apprenticeship at an applied research firm and as a Digital Marketing Operations and Technical Support Intern at a digital marketing agency in Australia. These roles honed her communication and problem-solving skills, making her adept at addressing client needs and resolving technical challenges effectively.

Learning Ability and Work Proficiency

Her analytical and rational mindset, coupled with her steady work ethic, enables her to show continuous progress in her tasks. She is a diligent and conscientious worker who requires minimal supervision and follows instructions with ease. Estelle is highly organised and self-motivated, often raising questions and discussions to deepen her understanding of tasks. While she may initially take time to complete unfamiliar tasks, her commitment to learning ensures she adapts quickly.

Interpersonal Skills and Personal Characteristics

She is a composed and pleasant individual who brings a positive and industrious energy to her work. She is confident and resourceful, always keen to accept responsibility and take the initiative when needed. Estelle’s systematic approach to tasks and her sociable nature make her a team player who cooperates well with others. Her pleasant demeanor, eloquence, and responsible attitude contribute to her professional ability, making her a well-behaved and articulate communicator who listens actively and expresses herself concisely.

Suitability

Estelle is greatly suitable for general real estate, property management, or general administrative positions. Her voice role proficiency and basic social media skills add further value to her candidacy.

Why Estelle is Suitable for the Role

Estelle’s strong educational background in Information Systems, combined with her extensive training in Australian real estate practices and proficiency in a wide range of tools, makes her an ideal candidate for roles within the real estate and administrative sectors. Her analytical mind, diligent work ethic, and excellent communication skills, paired with her creative and technical proficiencies, position her as a versatile and reliable team member. Estelle’s ability to learn quickly, coupled with her pleasant and responsible demeanor, ensures she will excel in supporting her clients and contributing to the team’s success.