Team Member Ready for Placement
PERSONAL DETAILS
Name: Carelle Rafols
Date of Birth | Gender | Marital Status |
---|---|---|
8 April, 1998 | Female | Single |
Interview with Carelle
ABOUT CARELLE
Carelle is a dedicated and organised professional with a Bachelor of Science in Tourism Management. Single and an avid reader, Carelle enjoys spending her free time reading books and playing video games. Her interests showcase her ability to balance work with personal development, and her experiences in various roles have helped her build a solid foundation in administrative skills.
Onboarding Training and Assessment
At Affordable Staff, we aim for each team member to possess a robust understanding of administrative tasks, along with a deep appreciation and comprehension of Australian business practices and cultural nuances, ensuring they are exceptionally well-prepared to support their clients effectively. While this training begins with real estate, the skills acquired provide a comprehensive overview of general admin competencies, making trainees versatile and capable of supporting a wide range of administrative tasks.
Affordable Staff recognises that residential tenancy agreements vary by state, so our basic training covers general principles across different locations in Australia. We emphasise the importance of client-specific training to address unique requirements.
Carelle is equipped with specialised knowledge and skills tailored to the Australian real estate industry. Her training began with an introduction to the fundamentals of real estate in Australia, including viewing videos and reading articles to understand the market’s nuances. Practical exercises, such as processing property management tasks like invoices, lease agreements, and routine inspections, were central to her curriculum.
These exercises familiarised Carelle with common real estate procedures and honed her data entry and organisational skills, which are crucial for maintaining accurate records and managing properties efficiently.
Affordable Staff Tools Training
Tools Training is an integral part of the General Admin training program, ensuring our team members gain proficiency in essential software used in day-to-day operations. Our team members were introduced to LastPass for password management, Outlook for email and calendar organisation, TechSmith for capturing and recording, Hubstaff for time tracking, Zoom and Teams for virtual communication, OneDrive for file management, and Trello for project management.
Each session combines theoretical instruction with practical, hands-on activities, allowing Carelle to apply the learnings immediately. She is knowledgeable on how to securely manage passwords, organise and categorise emails, capture and share visual content, track work time and productivity, conduct and manage virtual meetings, handle cloud storage, and manage projects effectively.
Additionally, time permitting, Carelle and all team members receive an overview of property management tools like Property Tree, Property Me, Console, DocHub, FileSmart, DocuSign, Adobe Acrobat, Console Gateway, 1Form, Inspection Manager, REST Professional, Palace, Maintenance Manager, Realworks, and CoreLogic.
This comprehensive approach ensures Carelle is well-equipped to handle a variety of tools, leading to increased efficiency and task productivity.
Additional Tools Proficiency
Prior to our onboarding training, Carelle was identified as proficient with the following tools and software:
- Practical Application: MS Word
- Limited Experience: Canva, MS Excel, MS PPT, Outlook, OneNote
- Basic Knowledge: Adobe Photoshop, WordPress
Additional Skills and Notable Experience
Carelle has gained practical experience in multiple roles, including a year as a researcher, nearly three years in a BPO company, two months as an administrative clerk in the U.S., and four months as a hotel front desk staff. These positions helped her develop a resourceful approach to her work, ensuring accuracy and a high standard of output.
Learning Ability and Work Proficiency
Carelle is an independent and steady worker who adapts well to hands-on training. While initially taking time to adjust, her receptiveness to feedback and eagerness to improve have resulted in significant progress. Her strong organisational skills and self-starter attitude allow her to work with minimal supervision, and she continues to refine her approach to ensure consistent accuracy.
Interpersonal Skills and Personal Characteristics
Composed and diligent, Carelle is known for her willingness to accept responsibility and her resourceful approach to tasks. She approaches her work methodically and systematically, displaying a steady commitment to quality. Her well-behaved and amicable personality makes her a team player, and she values clear communication and collaboration. Carelle’s attention to detail and sincerity contribute to her reliability as an administrative professional.
Suitability
Carelle is greatly suitable for any general real estate, property management, or general administrative position, as well as voice roles and basic social media tasks.
Why Carelle is Suitable for the Role
Carelle’s solid training in general administrative and real estate tasks, coupled with her proactive attitude and resourcefulness, make her an ideal candidate for administrative roles. Her prior work experience, attention to detail, and ability to work independently ensure she is well-prepared to contribute effectively to any team. Carelle’s commitment to improving her skills, combined with her organisational strength, makes her an asset in any real estate or general admin capacity.
EDUCATIONAL BACKGROUND
Degree: Bachelor of Science in Tourism Management
Level: Graduate
EMPLOYMENT HISTORY
Business name: Sugarland Hotel
Position: Receptionist
Date of Employment: May 2024 – August 2024
Business name: Priority One Home Health
Position: Administrative Clerk
Date of Employment: February 2023 – April 2023
Business name: Vasis International
Position: Customer Service Representative
Date of Employment: August 2022 – May 2024
Business name: Invision Management
Position: Photo Editor/Researcher
Date of Employment: March 2021 – April 2022
SKILL SET SUMMARY
English Composition
DISC
VAK