PLACED WITH CLIENT

PERSONAL DETAILS

Name: Rhissa Melissande Canceko

Date of BirthGenderMarital Status
20 April, 1998FemaleSingle

Interview with Rhissa

SUITABLE ROLE/S

Rhissa is suitable for an administrative assistant role.

Education

Bachelor of Science in Biology

Experience

  • Customer Service Representative – 3 years & 2 months
  • Mortgage Broking Administrative Assistant – 1 year & 2 months
  • Receptionist – 2 months

Strengths

Rhissa is intelligent, analytical, and accurate. She has over three years of work experience in various fields, before joining Affordable Staff. She has good verbal and written communication skills.

Rhissa started her career at a distribution company in the country’s capital. She was responsible for receiving visitors by greeting, welcoming, and directing them appropriately. She also screened, answered, and forwarded incoming phone calls.

Then, she ventured into the call center industry. She was with two US-based accounts under the same line of business. She assisted her customers with their phone, cable, and Internet issues. She helped them understand their bills and guided them in the step-by-step process of fixing their devices.

Presently, she’s an administrative assistant for a client in the mortgage brokerage industry in New Zealand. She’s adept at using industry-specific tools and applications, such as myCRM, BrokerEngine, Valocity, Microsoft Excel. Word, and iLovePDF.

With her experiences, she has honed her attention to detail, multitasking skills, and time management abilities. Moreover, she has developed her problem-solving and organisational skills. Rhissa is proactive and has initiative. She will definitely make a great addition to any team as an admin assistant.

Other Information

Rhissa used to compete in quiz bees on different occasions back in her uni days.

She loves playing computer games, and swimming as she lives near the sea in her hometown.

EMPLOYMENT HISTORY

Business Name: Affordable Staff

Position: Mortgage Broking Administrative Assistant

Date of Employment: April 2022 – present

Duties and Responsibilities: 

  • Generating game plans
  • Adding new applicants as new leads/deals/constructions to start the loan application process
  • Managing the client’s admin email
  • Managing the client’s Facebook, Instagram, and LinkedIn accounts
  • Completing triage checklist
  • Ordering valuations
  • Verifying and correcting documents
  • Completing information needed for loan submission
  • Calculating serviceability
  • Completing lender forms

Business Name: iQor Philippines

Position: Customer Service Representative

Date of Employment: August 2019 – March 2022

Business Name: Concentrix

Position: Customer Service Representative

Date of Employment: December 2018 – July 2019

Business Name: Visayas Saz Security Agency

Position: Receptionist

Date of Employment: May 2018 – July 2018

Skill Set Summary

English Listening

English Composition