PLACED WITH CLIENT
PERSONAL DETAILS
Name: Rhissa Melissande Canceko
Date of Birth | Gender | Marital Status |
---|---|---|
20 April, 1998 | Female | Single |
Interview with Rhissa
SUITABLE ROLE/S
Rhissa is suitable for an administrative assistant role.
Education
Bachelor of Science in Biology
Experience
- Customer Service Representative – 3 years & 2 months
- Mortgage Broking Administrative Assistant – 1 year & 2 months
- Receptionist – 2 months
Strengths
Rhissa is intelligent, analytical, and accurate. She has over three years of work experience in various fields, before joining Affordable Staff. She has good verbal and written communication skills.
Rhissa started her career at a distribution company in the country’s capital. She was responsible for receiving visitors by greeting, welcoming, and directing them appropriately. She also screened, answered, and forwarded incoming phone calls.
Then, she ventured into the call center industry. She was with two US-based accounts under the same line of business. She assisted her customers with their phone, cable, and Internet issues. She helped them understand their bills and guided them in the step-by-step process of fixing their devices.
Presently, she’s an administrative assistant for a client in the mortgage brokerage industry in New Zealand. She’s adept at using industry-specific tools and applications, such as myCRM, BrokerEngine, Valocity, Microsoft Excel. Word, and iLovePDF.
With her experiences, she has honed her attention to detail, multitasking skills, and time management abilities. Moreover, she has developed her problem-solving and organisational skills. Rhissa is proactive and has initiative. She will definitely make a great addition to any team as an admin assistant.
Other Information
Rhissa used to compete in quiz bees on different occasions back in her uni days.
She loves playing computer games, and swimming as she lives near the sea in her hometown.
EMPLOYMENT HISTORY
Business Name: Affordable Staff
Position: Mortgage Broking Administrative Assistant
Date of Employment: April 2022 – present
Duties and Responsibilities:
- Generating game plans
- Adding new applicants as new leads/deals/constructions to start the loan application process
- Managing the client’s admin email
- Managing the client’s Facebook, Instagram, and LinkedIn accounts
- Completing triage checklist
- Ordering valuations
- Verifying and correcting documents
- Completing information needed for loan submission
- Calculating serviceability
- Completing lender forms
Business Name: iQor Philippines
Position: Customer Service Representative
Date of Employment: August 2019 – March 2022
Business Name: Concentrix
Position: Customer Service Representative
Date of Employment: December 2018 – July 2019
Business Name: Visayas Saz Security Agency
Position: Receptionist
Date of Employment: May 2018 – July 2018
Skill Set Summary
English Listening
English Composition
DISC
VAK