Team Member Ready for Placement

Meryl holds a Bachelor of Science in Tourism and brings with her a strong background in real estate administration, client coordination, and customer service. Single and with a passion for reading books, organising spaces, and staying active through walking, she thrives in structured environments and enjoys maintaining order. With hands-on experience in coordinating property transactions, preparing legal documents, and liaising with both clients and developers, she combines administrative expertise with a client-focused approach. Her prior exposure to various tools and processes positions her well to adapt quickly to new systems and deliver high-quality support in the Australian Real Estate space.

Onboarding Training and Assessment

At Affordable Staff, we aim for each team member to possess a robust understanding of administrative tasks but also have a deep appreciation and comprehension of Australian business practices and cultural nuances, ensuring they are exceptionally well-prepared to support their clients effectively. While this training starts with real estate, the skills acquired provide a comprehensive overview of general admin competencies, ensuring that trainees are versatile and capable of supporting a wide range of administrative tasks.

Affordable Staff understands that residential tenancy agreements vary by state. Our basic training covers general principles across different locations in Australia, and we emphasise the importance of client-specific training to address unique requirements.

She is equipped with specialised knowledge and skills tailored to the Australian real estate industry. Her training began with an introduction to the fundamentals of real estate in Australia, including viewing videos and reading articles to understand the market’s nuances. Practical exercises, like processing property management tasks such as invoices, lease agreements, and routine inspections, are central to the curriculum.

These exercises familiarise Meryl with common real estate procedures and hone her data entry and organisational skills, which are crucial for maintaining accurate records and managing properties efficiently.

Affordable Staff Tools Training

Tools training is an integral part of the General Admin training program, ensuring our team members gain proficiency in essential software used in day-to-day operations. Our team members were introduced to LastPass for password management, Outlook for email and calendar organisation, TechSmith for capturing and recording, Hubstaff for time tracking, Zoom and Teams for virtual communication, OneDrive for file management, and Trello for project management.

Each session combines theoretical instruction with practical, hands-on activities, allowing her to apply the learnings immediately. She is knowledgeable on how to securely manage passwords, organise and categorise emails, capture and share visual content, track work time and productivity, conduct and manage virtual meetings, handle cloud storage, and manage projects effectively.

Additionally, time permitting, Meryl and all team members receive an overview of property management tools like Property Tree, Property Me, Console, DocHub, FileSmart, DocuSign, Adobe Acrobat, Console Gateway, 1Form, Inspection Manager, REST Professional, Palace, Maintenance Manager, Realworks, and CoreLogic.

This comprehensive approach ensures she is well-equipped to handle a variety of tools, leading to increased efficiency and task productivity.

Additional Tools Proficiency

Before her training with us, she had already gained experience with the following tools:

• Practical Application: Word, Canva
• Limited Experience: Excel, PowerPoint, Outlook, OneNote, Teams, OneDrive

Additional Skills and Notable Experience

She has accumulated diverse experience across education, customer service, virtual assistance, and real estate administration. She worked as an online English teacher for 10 months, a virtual assistant at a financial consultancy firm for 3 months, and a customer service representative at a house cleaning service company for 6 months. Most notably, she served as a project coordinator and legal coordinator at a realty business for 1 year and 4 months.

In her project coordinator role, she handled preselling property transactions, coordinated with clients and developers, facilitated payments, managed documentation, and scheduled property viewings. As a legal coordinator, she drafted and reviewed contracts such as lease agreements, buy-and-sell agreements, and special power of attorney documents, while ensuring proper record-keeping and document management. She also maintained updated lease agreement data, handled client communications via email, phone, and messaging platforms, and addressed client concerns with efficiency. Key skills include:

• Strong communication skills across chat, email, and phone
• Document drafting, review, and management
• Client coordination and support
• Data entry and records management
• Time management and adaptability
• Scheduling and inspection coordination

Learning Ability and Work Proficiency

She learns quickly, adapting with ease to new systems and workflows. She is an active listener with strong verbal and written communication skills, able to follow instructions precisely while working with minimal supervision. Highly organised and systematic, she approaches her work with focus and discipline. Her efficiency in handling multiple responsibilities demonstrates her ability to work independently while delivering quality results.

Interpersonal Skills and Personal Characteristics

She brings a composed and mature presence, balanced by a friendly and approachable demeanor. She is attentive, well-behaved, and modest, fostering positive working relationships with colleagues and clients alike. Reliable and systematic, she takes initiative and approaches her work with care and precision, maintaining steady performance under varying workloads. Her amiable nature and professional conduct make her a valuable team member.

Suitability

She is greatly suitable for any general real estate, property management, or general administrative position, as well as for voice roles and basic social media tasks.

Why Meryl is Suitable for the Role

Her blend of real estate administration experience, legal document handling, and client coordination equips her with the skills needed to excel in an Australian Real Estate admin role. Her ability to adapt to new tools and processes, combined with her strong organisational skills and client-focused approach, ensures she can manage property-related tasks efficiently. With her steady work ethic, effective communication abilities, and dedication to accuracy, she is well-positioned to provide reliable and professional support to clients in the industry.