TEAM MEMBER READY FOR PLACEMENT

Karen is a dynamic individual with a strong academic background and a range of personal interests that reflect her multifaceted personality. She has a year of educational background in Bachelor of Science in Accountancy and holds a degree in Bachelor of Science in Business Administration with a major in Operations Management. She enjoys spending her free time immersed in music, whether it’s listening to her favorite tunes, playing musical instruments like the guitar and bandurria, or participating in a musical group. She also loves traveling, especially with friends, and has explored various scenic spots such as mountain trails and often goes to the seaside. Additionally, she is an avid gamer who enjoys playing mobile games, which complements her analytical and strategic thinking skills.

Onboarding Training and Assessment

At Affordable Staff, we aim for each team member to possess a robust understanding of administrative tasks but also have a deep appreciation and comprehension of Australian business practices and cultural nuances, ensuring they are exceptionally well-prepared to support their clients effectively. While this training starts with real estate, the skills acquired provide a comprehensive overview of general admin competencies, ensuring that trainees are versatile and capable of supporting a wide range of administrative tasks.

Affordable Staff understands that residential tenancy agreements vary by state, our basic training covers general principles across different locations in Australia, and we emphasise the importance of client-specific training to address unique requirements.

She is equipped with specialised knowledge and skills tailored to the Australian real estate industry. Her training began with an introduction to the fundamentals of real estate in Australia, including viewing videos and reading articles to understand the market’s nuances. Practical exercises like processing property management tasks like invoices, lease agreements, and routine inspections are central to the curriculum.

These exercises familiarise her with common real estate procedures and hone their data entry and organisational skills, which are crucial for maintaining accurate records and managing properties efficiently.

AffordableStaff Tools Training

Tools Training is an integral part of the General Admin training program, ensuring our team members gain proficiency in essential software used in day-to-day operations. Our team members were introduced to LastPass for password management, Outlook for email and calendar organisation, TechSmith for capturing and recording, Hubstaff for time tracking, Zoom and Teams for virtual communication, OneDrive for file management, and Trello for project management.

Each session combines theoretical instruction with practical, hands-on activities, allowing her to apply the learnings immediately. She is knowledgeable on how to securely manage passwords, organise and categorise emails, capture and share visual content, track work time and productivity, conduct and manage virtual meetings, handle cloud storage, and manage projects effectively.

Additionally, time permitting, Karen and all team members receive an overview of property management tools like Property Tree, Property Me, Console, DocHub, FileSmart, DocuSign, Adobe Acrobat, Console Gateway, 1Form, Inspection Manager, REST Professional, Palace, Maintenance Manager, Realworks, and CoreLogic.

This comprehensive approach ensures she is well-equipped to handle a variety of tools, leading to increased efficiency and task productivity.

Additional Tools Proficiency

Before joining AffordableStaff, she already demonstrated proficiency with several important tools, including Capcut, Canva, MS Office, and Google Workspace. These skills, coupled with the new tools she has mastered during her training, make her a versatile and capable team member.

Additional Skills and Notable Experience

Her work history includes an internship at a local government office, where she gained experience in administrative tasks and developed strong communication and problem-solving skills. These experiences have enhanced her ability to navigate complex tasks efficiently, making her well-prepared for her role in the real estate industry.

She has been working with Affordable Staff since August 2024 within the real estate space where she assisted her clients. Her tasks include:

• Managing Client Records and Registrations
  • Updating client details such as address or email
  • Adding company directors to internal spreadsheets (Director Identification Number – DIN)
  • Registering clients for Australian Business Number (ABN), Tax File Number (TFN), Goods and Services Tax (GST), and Pay As You Go Withholding (PAYGW)
  • Adding Trusts and lodging Form 362 in relevant systems
• Processing and Lodging Documents
  • Lodging Business Activity Statement (BAS), Instalment Activity Statement (IAS), and Pay As You Go (PAYG) installments
  • Sending IAS/BAS/PAYG payslips to clients
  • Lodging documents in Xero Practice Manager (XPM) and NowInfinity
  • Uploading and organising bank documents provided by clients
• Client Onboarding and Communication
  • Welcoming new clients and entering them into internal systems
  • Verifying identity via Annature
  • Creating work from accepted proposals
  • Clearing, tagging, and assigning client emails to the appropriate team
• Managing Digital Signatures and Compliance
  • Preparing BAS/IAS and tax documents for digital signing via Annature
  • Sending financials and tax returns for client approval
  • Ensuring documents are completed and tracked through the signature process

Learning Ability and Work Proficiency

She has consistently shown a high level of learning ability and work proficiency. She possesses an analytical and rational mind, which has enabled her to quickly adapt to existing systems and workflows. Her communication skills are strong, both verbally and in writing, and she follows instructions with ease. She requires minimal supervision and is highly organised, ensuring that tasks are completed accurately and efficiently. While she is diligent and intelligent, she acknowledges that she can be a perfectionist, sometimes feeling frustrated when tasks do not go as planned. However, this trait also drives her to maintain high standards in her work.

Interpersonal Skills and Personal Characteristics

She is known for her calm and composed demeanor, which makes her a pleasure to work with. She is diligent in her work, always willing to take on responsibilities with a sense of duty and confidence. Her intelligence and efficiency are evident in her work, and she approaches her tasks with keen interest and a genuine enthusiasm for learning. Her ability to stay organised and cooperate with others is complemented by her sincere and well-behaved nature. Her analytical mind, combined with her ability to adapt quickly, makes her an effective and reliable team member.

Suitability

Karen is greatly suitable for any general real estate, property management, or general administrative position. Additionally, her skills make her a strong candidate for roles that require voice communication.

Why Karen is Suitable for the Role

She is an ideal candidate for roles within the real estate and administrative sectors. Her strong academic background, coupled with her extensive training in both general admin tasks and specific real estate procedures, ensures she is well-prepared to handle the demands of these roles. Her proficiency with a wide range of tools, her excellent communication skills, and her calm, organised approach to work make her a valuable asset to any team. Her ability to learn quickly, adapt to new systems, and her sincere dedication to her work further highlight why she is well-suited for a career in the real estate industry.