Team Member Ready for Placement

Mialyn is a graduate of Bachelor of Science in Mechanical Engineering. She enjoys reading books, watching Netflix, crocheting, and spending time with her family. Mialyn also has a unique hobby in speedcubing, reflecting her quick problem-solving skills. Dedicated to personal and professional growth, Mialyn brings a calm and steady demeanor to her work, which complements her technical expertise.

Onboarding Training and Assessment

At Affordable Staff, Mialyn completed an extensive onboarding program designed to develop a robust understanding of general administrative tasks. This training equips team members with a deep appreciation and comprehension of Australian business practices and cultural nuances, ensuring they are exceptionally well-prepared to support clients across various industries.

The program focuses on building versatile skills, covering essential administrative processes such as managing invoices, organising emails, and performing data entry. Practical exercises and scenarios further enhance trainees’ problem-solving and organisational abilities, preparing them to handle a broad range of tasks with precision and efficiency.

The training also emphasises adaptability, ensuring that team members like Mialyn can tailor their approach to meet the unique requirements of their clients. By combining technical know-how with a keen understanding of best practices, Mialyn is well-equipped to provide exceptional administrative support.

Affordable Staff Tools Training

Tools Training is an integral part of the General Admin training program, ensuring our team members gain proficiency in essential software used in day-to-day operations. Our team members were introduced to LastPass for password management, Outlook for email and calendar organisation, TechSmith for capturing and recording, Hubstaff for time tracking, Zoom and Teams for virtual communication, OneDrive for file management, and Trello for project management.

Each session combines theoretical instruction with practical, hands-on activities, allowing Mialyn to apply the learnings immediately. Mialyn is knowledgeable on how to securely manage passwords, organise and categorise emails, capture and share visual content, track work time and productivity, conduct and manage virtual meetings, handle cloud storage, and manage projects effectively.

Additionally, time permitting, Mialyn and all team members receive an overview of property management tools like Property Tree, Property Me, Console, DocHub, FileSmart, DocuSign, Adobe Acrobat, Console Gateway, 1Form, Inspection Manager, REST Professional, Palace, Maintenance Manager, Realworks, and CoreLogic.

This comprehensive approach ensures Mialyn is well-equipped to handle a variety of tools, leading to increased efficiency and task productivity.

Additional Tools Proficiency

Before joining Affordable Staff, Mialyn has been identified proficient with the following tools:

• Advanced – Microsoft Word, Slack, Zoom
• Practical Application – Microsoft Outlook, Teams, OneDrive, Adobe Photoshop, AutoCAD, SketchUp, AppFolio
• Limited Experience – Microsoft Excel, PowerPoint, Canva, Mojo Helpdesk, Property MELD, Service Fusion, Latchel, bookkeeping system

Additional Skills and Notable Experience

Mialyn has notable previous experience in various industries, including three months in the food service industry, over a year in a call center setting, four months of internship at a plastic pipes manufacturing company, and temporary work with a government agency. These diverse roles have enhanced her communication and customer service skills, making her adaptable and versatile in her approach to new challenges.

In her various professional experiences, she has taken on a range of responsibilities spanning client support, administrative tasks, and creative content production. Below are the key tasks she has performed:

• Client Support Tasks
  • Processing vendor invoices and utility bills.
  • Communicating with clients through Slack and Zoom to address workloads and concerns.
  • Sending daily end-of-day reports and emails for progress updates.
  • Observing and learning processes related to leasing, repair, and maintenance in the real estate industry.
• Administrative and Quality Assurance Tasks
  • Inspecting completed pipes to ensure compliance with standard measurements.
  • Assisting the accounting department with sorting and recording invoices into the system.
• Creative and Content Creation Tasks
  • Creating and editing images for social media posts.
  • Designing product catalogs with detailed descriptions, measurements, and images.
  • Enhancing content layout and ensuring visual appeal for promotional materials.

In her most recent role, Mialyn demonstrated her efficiency by processing 196 management authorities for a real estate company, showcasing her organisational skills and ability to handle high volumes of work.

Learning Ability and Work Proficiency

Mialyn has a high capacity for analysis and comprehension, which allows her to adapt quickly to new workflows. She may take a little time to fully absorb new processes, but once familiar, she works with autonomy and precision. Mialyn is highly organised and maintains a steady, meticulous approach to her tasks, ensuring consistency and accuracy in her work. She exhibits strong verbal and written communication skills, making her a confident and reliable professional.

Interpersonal Skills and Personal Characteristics

Mialyn brings warmth, calm, and gentleness to her interactions, making her approachable and easy to work with. She is diligent and eager to accept responsibility, confidently taking initiative when needed. Her resourcefulness and efficiency are paired with a meticulous and patient work ethic, ensuring tasks are completed to a high standard. Mialyn is friendly, sociable, and modest, working well with others while maintaining a professional and orderly approach to her responsibilities.

Suitability

Mialyn is greatly suitable for any general administrative position, as well as voice roles.

Why Mialyn is Suitable for the Role

Mialyn’s comprehensive training, strong organisational skills, and experience with a wide range of tools make her an excellent fit for administrative roles. Her calm and diligent nature, combined with her ability to adapt quickly to new systems, ensures that she will support clients effectively. Mialyn’s versatility, professionalism, and enthusiasm for learning make her a valuable asset to any company.