PLACED WITH CLIENT

Cleah is a new employee bringing a wealth of experience and a strong educational background. She holds a Bachelor of Science in Information Systems and has an extensive history in human resources, which equipped her with a comprehensive understanding of various functions and administrative tasks.

Professional Background

Before joining the team, she served as a human resource generalist at a goods distribution company for 4 years and 9 months. She then transitioned to a human resource admin supervisor role at a retail corporation for 2 years and 1 month, and subsequently worked as a senior recruitment specialist at an ethanol plant for 2 years and 1 month. This diverse experience has honed her skills in various facets of human resource management and administrative work.

Skills and Interests

She is a well-rounded individual with a keen interest in Netflix, reading books, motorcycle rides, visiting coffee shops, and watching cooking shows. Her professional skills include being highly detail-oriented, results-oriented, and confident in handling customer calls. She excels in following instructions with ease and requires minimal supervision.

Interpersonal Skills

She exhibits maturity in her interactions and demonstrates a professional demeanor in all her engagements. She is reliable, goal-oriented, and cheerful, which enhances her ability to build positive relationships with colleagues and clients alike.

Personality Traits

She is known for her results-oriented approach and her exceptional attention to detail. She is highly organised and reliable, ensuring that tasks are completed efficiently and accurately.

Communication Skills

She has good communication skills, as evidenced by her confident handling of customer calls and professional responses during situational chat conversation tests. She is polite, cheerful, and professional in her interactions.

Work Supervision

She requires minimal supervision, showcasing her ability to work independently and efficiently. She follows instructions with ease and ensures that tasks are completed as required.

Organisation

Her organisational skills are exemplary. She is highly detail-oriented and ensures that all aspects of her work are meticulously managed.

Areas of Opportunity

As a newcomer, she may take some time to complete tasks, especially when she lacks prior exposure to them. However, her goal-oriented nature and determination to understand tasks clearly and thoroughly will help her overcome this initial challenge.

Suitability

Cleah is greatly suitable for any general administrative position, particularly those that may include client calls. Her background and skills make her an excellent fit for roles that require attention to detail, organisation, and effective communication.

Additional Trainer Feedback

She describes herself as goal-oriented and reliable. The first few days were overwhelming for her, but she ensured to follow instructions diligently. She reads instructions quickly but may need to reread them multiple times for clarity. Despite this, she demonstrates good attention to detail and a clear understanding of tasks once she is familiar with them.

Additional Behavioral Traits

She is reliable and consistently demonstrates professionalism in her work. Her cheerful and polite demeanor makes her a pleasant addition to the team.

Cleah is a dedicated and skilled professional whose extensive experience and strong interpersonal skills make her a valuable asset to the organisation. Her ability to work independently, attention to detail, and effective communication skills position her well for success in any administrative role. Her goal-oriented and reliable nature ensures that she will excel in her responsibilities and contribute positively to the team.