Team Member Ready for Placement

Rose is a dedicated and versatile professional with a degree in Bachelor of Science in Hotel and Restaurant Management. She is deeply family-oriented. Rose enjoys spending time with her mom, learning new languages, and watching Japanese dramas. Her love for music is evident as she enjoys listening to music, playing musical instruments, and singing. With a diverse background in customer service, technical support, business development, data annotation, and teaching, Rose brings a unique blend of skills and experiences to the Affordable Staff team.

Onboarding Training and Assessment

At Affordable Staff, we aim for each team member to possess a robust understanding of administrative tasks and a deep appreciation and comprehension of Australian business practices and cultural nuances, ensuring they are exceptionally well-prepared to support their clients effectively. While this training starts with real estate, the skills acquired provide a comprehensive overview of general admin competencies, ensuring that trainees are versatile and capable of supporting a wide range of administrative tasks.

Affordable Staff understands that residential tenancy agreements vary by state, so our basic training covers general principles across different locations in Australia. We emphasise the importance of client-specific training to address unique requirements. Rose is equipped with specialised knowledge and skills tailored to the Australian real estate industry. Her training began with an introduction to the fundamentals of real estate in Australia, including viewing videos and reading articles to understand the market’s nuances. Practical exercises like processing property management tasks such as invoices, lease agreements, and routine inspections are central to the curriculum.

These exercises familiarised Rose with common real estate procedures and honed her data entry and organisational skills, which are crucial for maintaining accurate records and managing properties efficiently.

Affordable Staff Tools Training

Tools Training is an integral part of the General Admin training program, ensuring our team members gain proficiency in essential software used in day-to-day operations. Rose was introduced to LastPass for password management, Outlook for email and calendar organization, TechSmith for capturing and recording, Hubstaff for time tracking, Zoom and Teams for virtual communication, OneDrive for file management, and Trello for project management.

Each session combined theoretical instruction with practical, hands-on activities, allowing Rose to apply the learnings immediately. Rose is knowledgeable on how to securely manage passwords, organise and categorise emails, capture and share visual content, track work time and productivity, conduct and manage virtual meetings, handle cloud storage, and manage projects effectively.

This comprehensive approach ensures Rose is well-equipped to handle a variety of tools, leading to increased efficiency and task productivity.

Additional Tools Proficiency

In addition to the tools training provided by Affordable Staff, Rose is already proficient with QuickBooks, Xero, MS Office, and Google Workspace. Her familiarity with these tools further strengthens her ability to manage administrative tasks effectively.

Additional Skills and Notable Experience

Rose brings a wealth of experience from her previous roles, including customer service, technical support, business development, and teaching. Her work as a waitress staff, technical support representative, business development specialist, freelance data annotator, and online English tutor has honed her communication and problem-solving skills. Rose has experience handling daily reports, basic accounting, and bank reconciliation, showcasing her versatility and attention to detail.

She joined Affordable Staff last June 2024 and has been contributing to the real estate space. Her tasks include:

• Database and Client Management
  • Updating the client’s database.
  • Getting contact details of potential buyers and saving them in the CRM.
  • Sending listing paperwork to sellers.
• Social Media and Marketing
  • Creating For Sale, Under Offer, Just Sold, and Sold social media posts and letters.
  • Creating advertisements for properties.
  • Designing and drafting marketing materials for listings.
• Administrative Tasks
  • Getting building approval numbers.
  • Preparing contracts and e-table links for listings.
  • Entering property details into the CRM.

Learning Ability and Work Proficiency

She is a consistent worker capable of working independently. She has demonstrated excellent written communication skills and follows instructions with ease. Highly autonomous, she is a self-starter who requires minimal supervision and is well-organised in managing her tasks. While she can exhibit strong reactions to unfavorable feedback, she is receptive and agreeable, always striving to improve and learn from her experiences. Rose’s resilience and positive attitude make her greatly suitable for roles in general real estate, property management, or general administrative positions.

Interpersonal Skills and Personal Characteristics

Rose is known for her calm, mature, and gentle demeanor. She is alert and eager to accept responsibility, demonstrating initiative and a brilliant mental capacity. Rose is proficient in her professional abilities and earnest in her work, showing a strong capacity for organisation and a friendly disposition towards her colleagues. Sincere and obliging, she consistently exhibits a positive and cooperative attitude, making her a valuable team member.

Suitability

Rose is greatly suitable for any general real estate, property management, or general administrative position. Her proficiency in voice roles and basic social media further enhances her suitability for these roles.

Why Rose is Suitable for the Role

Rose is professional, compliant, and reliable, with a strong communication skill set. She is resilient and positive amidst challenges, making her an excellent fit for the role of an admin team member in the Australian real estate space. Her diverse background, comprehensive training, and exceptional interpersonal skills position her to contribute significantly to our team and support our clients effectively.