Team Member Ready for Placement

PERSONAL DETAILS

Name: Jay-Ar Pala-A

Date of BirthGenderMarital Status
2 December, 2000MaleSingle

Interview with Jay-Ar

ABOUT JAY-AR

Jay-Ar is a dedicated and hardworking individual who holds a Bachelor of Science in Business Administration with a major in Financial Management. He enjoys reading books, watching anime, and listening to Korean pop music in his free time. With a passion for continuous learning and a keen interest in financial management, Jay-Ar is well-equipped to excel in his role within the Australian Accounting space.

Onboarding Training and Assessment

At Affordable Staff, we ensure that every team member possesses a robust understanding of administrative tasks while also having a deep appreciation and comprehension of Australian business practices and cultural nuances. This dual focus ensures they are exceptionally well-prepared to support their clients effectively. All our VAs begin with general admin training that focuses on real estate, providing them with valuable context for working with Australians and a comprehensive overview of general admin competencies. This foundational training ensures that trainees are versatile and capable of supporting a wide range of administrative tasks.

Our training program for Accounts Virtual Assistants (VAs) encompasses a comprehensive suite of topics essential for proficient financial administration. The curriculum begins with foundational bookkeeping tests and a basic accounting refresher, followed by specialised modules on an introduction to Australian accounting and taxation. Trainees delve into business activities and entity reporting within Australia, learn the basics of accounting ledgers, and get acquainted with various accounting software, including Xero and MYOB. The program includes detailed steps for setting up and using these tools, covering everything from bank feeds to payroll compliance and invoice creation. VAs gain hands-on experience by processing various tasks in Xero, ensuring practical application of their learning.

Additionally, the training addresses taxation topics, including types of taxes, regulations, and laws specific to individuals and businesses in Australia. The final segment includes a thorough assessment and certifications in Xero and MYOB, ensuring that trainees are well-prepared for real-world accounting tasks.

This comprehensive approach ensures our VAs are highly skilled in both general administrative support and specialised accounting functions, making them invaluable assets to their clients.

AffordableStaff Tools Training

Tools Training is a crucial part of our training program, ensuring our team members gain proficiency in essential software used in daily operations. Our team members are introduced to LastPass for password management, Outlook for email and calendar organisation, TechSmith for capturing and recording, Hubstaff for time tracking, Zoom and Teams for virtual communication, OneDrive for file management, and Trello for project management.

For those completing our Accounting Foundations course, we place a significant emphasis on Xero and MYOB. Accounting VAs spend considerable time honing their skills through practice and repetition using these tools, ensuring they become highly adept and efficient.

Additional Tools Proficiency

In addition to the tools covered during his training, he was already familiar with Canva, PowerDirector, and Kinemaster, which are valuable for basic video editing and social media management. His prior experience as a back-office agent handling online bank account concerns further enhanced his technical skills and problem-solving abilities.

Currently, he is using MYOB Advanced, Work Buddy, ESVConnect, and Outlook Web App to perform a variety of accounting and administrative tasks.

Additional Skills and Notable Experience

Jay-Ar brings to the table a diverse work history that includes roles as a Back Office Associate, Outbound Call Center Representative, and Part-time Inventory Associate at a business advisory services company. These experiences have honed his communication and problem-solving skills, making him a well-rounded candidate for the role of Accounting Admin Assistant. Jay-Ar has developed a strong foundation in accounting and administrative support, particularly within the Australian Accounting space. His expertise is demonstrated through the following key responsibilities:

  • Managing the reconciliation of payments with invoices in MYOB Advanced, ensuring all remittances align with the corresponding invoices.
  • Entering electrical safety checks payable invoices into MYOB and overseeing their integration with the payment system.
  • Producing and downloading Energy Safe Victoria Certificates for billing tasks related to electricians using tools like Work Buddy and ESVConnect.

He has been part of Affordable Staff since August 2023 in the Accounting Space. His tasks include:

  • Invoicing and Sales Processing
    • Invoicing completed jobs in Pooltrackr and checking job details for accuracy
    • Recording accepted quotes and sales and keeping them updated in the system
  • Reporting and Monitoring Job Issues
    • Preparing daily non-conformance reports by recording photos, chemicals used, and noted issues
    • Creating weekly summaries of non-conformance reports and compiling updates for tracking
  • Customer Communication and Scheduling Support
    • Sending reminder texts to customers a day before scheduled visits
    • Coordinating updates through messaging tools to support smooth job scheduling
  • Internal Tracking and Administrative Support
    • Updating the commissions board and maintaining records for team reference
    • Assisting with vehicle registration tracking and related admin monitoring

Learning Ability and Work Proficiency

He is a well-organised and self-motivated worker who consistently produces excellent results. He follows instructions with ease and is highly autonomous, requiring minimal supervision to complete his tasks. He is also well-organised, although he tends to rush through tasks at times, which necessitates careful review to avoid errors. He is actively working on building his confidence to engage more effectively in conversations, a testament to his commitment to personal and professional growth.

Interpersonal Skills and Personal Characteristics

He is known for his calm and composed demeanor, which makes him a pleasant and reliable team member. He approaches his work with enthusiasm and a genuine interest in learning, always eager to take on new responsibilities. His conscientious nature ensures that he delivers tasks efficiently and competently, while his modest and gentle personality makes him well-liked among his peers. He is versatile, confident, and well-organised, making him a valuable asset to any team.

Suitability

Jay-Ar is greatly suitable for any general accounts or general administrative position, including voice roles, basic social media management, and basic video editing.

Why Jay-Ar is Suitable for the Role

Jay-Ar’s strong foundation in financial management, combined with his comprehensive training in Australian accounting and proficiency in essential tools like Xero and MYOB, makes him an excellent fit for the role of Accounting Admin Assistant. His ability to work autonomously, coupled with his willingness to learn and grow, ensures that he will continue to be an invaluable asset in any administrative or accounting role.

EMPLOYMENT HISTORY

Business Name: AffordableStaff

Position: Accounting Admin Assistant

Date of Employment: August 2023 – Present

Business Name: PricewaterhouseCoopers International Limited

Position: Part-time Inventory Associate (Project-Based)

Date of Employment: September 2022 – Present

Business Name: Ubiquity Global Services

Position: Back Office Associate

Date of Employment: June 2022 – September 2022

Business Name: Edge Limited

Position: Outbound Call Center Representative

Date of Employment: June 2021 – September 2021

SKILL SET SUMMARY

English Composition