PLACED WITH CLIENT

Divina is a dedicated and passionate professional with a strong foundation in education and administration. Having completed two years of a Bachelor of Secondary Education majoring in Social Studies, she combines her love for learning with a range of personal interests, including Netflix, singing, and playing online games. Divina enjoys spending time listening to music, watching movies, and immersing herself in video games, which reflects her diverse and dynamic personality. She balances her professional and personal life effectively, making her well-rounded and adaptable in various environments.

Onboarding Training and Assessment

At Affordable Staff, we aim for each team member to not only possess a robust understanding of administrative tasks but also a deep appreciation for Australian business practices and cultural nuances. Divina has successfully completed her onboarding training, where she acquired the skills needed to excel in the Australian real estate space.

Her training included an introduction to the fundamentals of real estate in Australia, covering tenancy agreements, property management tasks like processing invoices, lease agreements, and conducting routine inspections. Divina has honed her data entry and organisational skills, which are crucial for maintaining accurate records and managing properties efficiently. Her knowledge of the real estate industry will ensure she supports clients with precision and efficiency.

Affordable Staff Tools Training

Divina has undergone extensive training in the essential tools used in day-to-day operations at Affordable Staff. She is proficient in LastPass for password management, Outlook for email and calendar organisation, TechSmith for capturing and recording, Hubstaff for time tracking, Zoom and Teams for virtual communication, OneDrive for file management, and Trello for project management. Each training session combined theoretical knowledge with practical application, allowing Divina to confidently apply her skills in real-world scenarios.

Additionally, Divina has gained an understanding of property management tools such as Property Tree, Property Me, Console, DocuSign, Adobe Acrobat, and more, ensuring she is well-prepared to manage various real estate tasks efficiently.

Additional Tools Proficiency

Prior to our onboarding training, Divina was identified as proficient with the following tools and software:

• Advanced – Microsoft Word, Excel, PowerPoint, Outlook, OneDrive, LastPass, SmallPDF
• Practical Application – Microsoft Teams, Canva, Trello, Hubstaff, Salarium
• Limited Experience – CorelDRAW
• Basic Knowledge – Adobe Photoshop, DocuSign

Additional Skills and Notable Experience

Learning Ability and Work Proficiency

Divina is a steady worker with an analytical and rational mind. She adapts quickly to existing systems and workflows, making her highly autonomous in her approach to tasks. Her communication skills are clear and articulate, both verbally and in writing. Divina demonstrates excellent organisational skills, ensuring that her work is structured and efficient. While she has a strong ability to follow instructions, her area of opportunity lies in addressing small errors as soon as she notices them, rather than waiting until the completion of tasks. With her proactive attitude, Divina consistently seeks ways to improve her work.

Interpersonal Skills and Personal Characteristics

Divina’s gentle and calm demeanor, combined with her warm and friendly nature, makes her a pleasant and sociable team member. She is always ready to accept responsibility and approaches her work with enthusiasm and perseverance. Divina is patient and orderly, displaying a high level of professionalism and capability in all tasks she undertakes. Her sociable personality ensures harmonious collaboration with colleagues and clients alike. Despite her stoic nature, she is approachable and maintains punctuality in her work. Her enthusiasm for learning and improving further highlights her suitability for a fast-paced administrative role.

Suitability

Divina is greatly suitable for any general real estate, property management, or general administrative position, as well as voice roles.

Why Divina is Suitable for the Role

Divina is well-suited for the role due to her strong foundation in real estate administration, her proficiency with essential tools, and her ability to work autonomously with minimal supervision. Her experience in customer service and sales has equipped her with excellent communication and problem-solving skills, ensuring she can efficiently manage client interactions. Divina’s warm, professional, and organised nature, combined with her willingness to take on responsibility, makes her an excellent fit for any real estate or administrative role. With her diverse skill set and positive attitude, Divina is poised to succeed in her new role at Affordable Staff.