PLACED WITH CLIENT

PERSONAL DETAILS

Name: John Alforque

Date of BirthGenderMarital Status
9 December, 1987MaleSingle

Interview with John

ABOUT JOHN

Meet John, an integral part of the Affordable Staff team, contributing his expertise and dedication to our shared mission of delivering exceptional services. With a background rooted in the call center industry, John brings a wealth of experience and proficiency to his role within our organisation.

Work History:
Before joining Affordable Staff, he honed his skills across various sectors of the call center industry, servicing major accounts in telecommunications, health insurance, and finance. Over the span of 4 call center engagements, John adeptly handled diverse responsibilities ranging from customer service and technical support to training and team supervision. His journey included catering to both American and Australian clients, showcasing his versatility and adaptability in dynamic work environments.

Personal Details:
He holds an Associate Degree in Computer Programming, complementing his hands-on experience with a solid foundation in technology. He balances his professional commitments with personal interests such as listening to music, watching anime, outdoor adventures like beach outings and hiking, and indulging in entertainment through platforms like Netflix and video games.

Personality and Traits:
His interpersonal skills shine through his bubbly demeanor, professional attitude, and mature approach to teamwork. He exudes confidence while maintaining a friendly disposition, fostering a positive work environment. Data-driven and detail-oriented, John exhibits a keen attention to detail in all aspects of his work, ensuring accuracy and precision in his deliverables.

Skills and Communication:
With good verbal and written communication skills, he effectively conveys ideas and instructions, facilitating seamless collaboration within teams. His ability to follow instructions, coupled with a quick adaptation to existing systems and workflows, underscores his proficiency in navigating diverse work requirements. Furthermore, John’s reliability and commitment make him a valuable asset in any administrative role.

Supervision and Organisation:
As a self-starter with a highly autonomous work style, he demonstrates exceptional work supervision capabilities, driving projects forward with minimal oversight. His organisational skills are exemplary, enabling him to manage tasks efficiently and meet deadlines consistently. John’s structured approach to work ensures optimal productivity and outcomes, earning him the trust and respect of colleagues and supervisors alike.

Current Employment with Affordable Staff:
Since October 2019, John has been an invaluable asset to Affordable Staff in the Real Estate/Property Management field. His multifaceted role encompasses a wide array of administrative tasks, database management, client communication, and property oversight, demonstrating his versatility and proficiency in diverse operational areas. His tasks include:

  1. General Administration and Document Management:
    • Organizing and maintaining documents with meticulous attention to detail.
    • Data entry and database management to ensure accurate record-keeping.
    • Handling routine administrative tasks such as making and receiving calls, basic research, and social media management when applicable.
  2. Property Management Operations:
    • Monitoring property dashboards for job orders, inspections, tasks, and reminders.
    • Facilitating property maintenance by processing job orders, coordinating with suppliers, and closing job orders upon completion.
    • Managing property advertisements across various online platforms and conducting background checks for prospective tenants.
  3. Lease Management and Financial Transactions:
    • Drafting lease agreements and processing tenant-related documentation such as bond lodgements and variations.
    • Handling financial transactions including invoicing, payment processing, and liaising with relevant authorities such as councils and water corporations.
    • Managing accounts and financial records in PropertyMe for streamlined financial tracking and reporting.
  4. Compliance and Inspections:
    • Ensuring properties comply with regulatory standards such as the Healthy Homes Standard.
    • Coordinating property inspections, preparing reports, and addressing any compliance issues promptly.
    • Providing quotes for necessary property improvements and facilitating necessary arrangements for repairs or installations.

John embodies the core values of Affordable Staff through his dedication, professionalism, and proficiency. With a proven track record of excellence in his previous and current undertakings and a diverse skill set encompassing communication, organisation, and leadership, John is poised to make a significant impact in any role he undertakes. As an existing member of the Affordable Staff family, John continues to elevate our standards of service delivery, making him an invaluable asset to our organisation.

EDUCATIONAL BACKGROUND

Degree: Associate in Computer Programming

Level: Graduate

Degree: Associate in Electrical Technology

Level: Graduate

EMPLOYMENT HISTORY

Business Name: Affordable Staff

Position: Property Management Administrative Assistant

Date of Employment: October 2019 – present

Business Name:  Convergys

Position: Technical Support Representative

Date of Employment: January 2017 – July 2018

Business Name: Teletech

Position: Technical Support Representative

Date of Employment: November 2014 – December 2016

Business Name: G.NISE Inc.

Position: Web Developer/Encoder

Date of Employment: June 2013 – November 2014

SKILL SET SUMMARY

English Listening

English Composition